Salary : $70,304.00 - $98,677.98 Annually
Location : 707 Wilshire Blvd, 10th floor, Los Angeles, CA 90017, CA
Job Type: Full-time
Remote Employment: Flexible/Hybrid
Job Number: PMH10219
Department: Permanent Housing
Opening Date: 09/09/2026
Closing Date: 9/29/2026 11:59 PM Pacific
FLSA: Exempt
Bargaining Unit: SEIU 721

Job Summary
The Coordinator, Housing Navigation (HN)/Time-Limited Subsidy (TLS) Matching identifies and addresses program gaps and needs to help align system goals, opportunities, and resources. The Coordinator, HN/TLS Matching also facilitates the identification and prioritization of eligible households into available HN and TLS resources. The Coordinator, HN/TLS Matching provides training and technical assistance to Interim Housing (IH), HN, and TLS providers to support the implementation, improvement, and ongoing management of matching resources. The Coordinator works closely with providers, internal teams, and public partners to monitor system performance, provide technical assistance, and implement improvements that increase housing placement outcomes.
Essential Job Functions

• Provide system-wide leadership and support the integration of Housing Navigation (HN) and Time-Limited Subsidy (TLS) resources within the Coordinated Entry System (CES).
• Follow and ensure consistent use of LAHSA-issued matching guidance, tools, and technology across providers.
• Monitor and analyze data related to HN/TLS needs, enrollments, and available resources to identify gaps, track trends, and inform decision-making.
• Identify and prioritize eligible households and facilitate timely matching to available housing resources in alignment with CES requirements.
• In collaboration with the Training Team, support the creation of centralized training materials on the matching process for housing resource providers.
• Lead the creation of technical assistance and performance plans for housing resource providers to improve system efficiencies, as necessary.
• Act as a liaison between LAHSA and providers, a centralized fiscal and housing program management agent, and City/County partners to facilitate the appropriate and timely matching of HN and TLS resources.
• Present on program requirements and processes and serve as a subject matter expert on HN and TLS resources.
• Using Tableau and other technological solutions, analyze data to ensure the appropriate and timely utilization of all housing navigation vacancies through CES.
• Recommend and lead system improvements as needed.
• Foster collaboration and coordination with team members, across LAHSA Units, Divisions, and Departments, and among relevant external stakeholder groups.
• Support for all elements of the Coordinated Entry System, as directed by supervisor.
• Other duties as assigned.

Knowledge, Skills & Abilities

• Knowledge of housing resources, subsidies, CES requirements, and local and federal programs.
• Experience working within homelessness systems, housing programs, and/or the Coordinated Entry System (CES).
• Experience with systems change, including policy development and implementation is a plus.
• Strong analytical and data literacy skills, with the ability to interpret data, track performance, and drive data-informed decision-making.
• Proficiency or comfort working with data visualization and reporting tools (e.g., Tableau) and other system platforms used to monitor program performance.
• Ability to establish effective relationships and work cooperatively with individuals, groups, and organizations diverse in mission, composition, function, capacity and geographic location.
• Ability to effectively facilitate productive discussion among diverse stakeholder groups.
• Ability to quickly grasp concepts and apply them to solve complex social problems.
• Ability to articulate and strategically pursue new ideas to improve homeless systems.
• Ability to think critically and pay attention to detail.
• Strong written, verbal, and presentation communication skills. Ability to communicate and present clearly and simply.
• Strong time management skills and the ability to prioritize deliverables. Responsive to deadlines. Ability to adapt rapidly in response to changing information or needs.
• Demonstrated organizational skills and proven ability to work independently and manage multiple projects and priorities within a multidisciplinary team environment.
• Sets a high standard for personal and team performance with a focus on results.
• The successful candidate will be collaborative and a problem solver. Their work will be driven by strategic thinking and executed with creativity and efficiency. They will demonstrate patience and a commitment to treating others with respect.

Training & Experience

• Proven professional experience and educational background.

Schedule:?The Chief Executive Officer or designee may change the schedule of positions between hybrid and onsite, as necessary to accomplish LAHSA's business needs.

Additional Information:?LAHSA has adopted a hybrid telework policy requiring employees to work onsite at our Los Angeles office a minimum of two (2) days per week. Applicants must be able to meet this onsite requirement, with or without reasonable accommodations. LAHSA is committed to providing equal employment opportunities and reasonable accommodations to qualified individuals with disabilities. If you require an accommodation, please contact Human Resources at to initiate the interactive process.

Residency Requirement: This position requires the employee to reside within the State of California. Proof of residency may be requested as part of the onboarding process to ensure compliance with organizational and operational requirements.

Applicants may make a reasonable accommodation request for this job by calling the Human Resources Department at (213) 683-3333; or via email at [email protected].

We want to support all staff in reaching their personal and professional goals. Working for LAHSA has many benefits. Join our LAHSA team!

Medical Insurance
LAHSA pays a portion of the premiums for medical for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.

Medical plans are administered through ADP Workforce. The following are enrollment options:

Medical
HMO/PPO: Kaiser Permanente, Aetna

Dental Insurance
LAHSA pays a portion of the premiums for selected dental benefits for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.
Dental plans are administered through ADP Workforce. The following are enrollment options:

Dental
HMO/PPO: Guardian Dental

VSP Vision Plan
LAHSA offers this voluntary comprehensive vision plan to all full-time employees through ADP Workforce. It includes yearly comprehensive exams, lenses, frames and contact lenses. All premiums are pre-taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

AFLAC Supplemental Insurance
LAHSA offers this voluntary supplemental insurance to all full-time employees. Plan options include personal accident, personal cancer indemnity, personal short-term disability, and personal life insurance plans. Most premiums are pre taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

ADP Flexible Spending Accounts
LAHSA offers employees this voluntary flexible spending account plan through ADP Workforce. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Life Insurance
LAHSA pays 100% of the premium for $50,000 basic life insurance coverage through ADP.

Voluntary Group Life Insurance
LAHSA offers employees this voluntary group life insurance through Lincoln Financial. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Long Term Disability
LAHSA pays 100% of the premium for long term disability coverage through ADP.

Public Service Loan Forgiveness (PSLF) Program Eligibility
LAHSA is considered a government employer for the PSLF Program.

Pension Plan
LAHSA provides a 401A pension plan through Lincoln Financial. After 6 months of employment, employees are eligible for contributions of 6% of the employee's salary with a qualification date of 500 hours or 6 months after the date of hire.

Deferred Compensation Plan
LAHSA provides a 457 Deferred Compensation plan through Lincoln Financial. Employees may elect to defer up to IRS maximum limit per year of their earned salary for income tax purposes.

Time Off Administrative Leave
Chief Executive Officer, chiefs, and directors receive five (5) days of admin leave each calendar year in addition to the time-off below.

Vacation
Vacation is earned according to each month of service commencing with the employee's initial date of hire.

• Less than three (3) years of employment, eighty (80) hours per year.
• Three (3) to six (6) years of employment, one hundred twenty (120) hours per year.
• More than six (6) years of employment, the one hundred twenty (120) hour total shall be supplemented by one (1) workday of paid leave for each twelve (12) months greater than seventy-two (72) months of employment. This vacation accrual is capped at thirty (30) workdays per year

Maximum accrual of vacation leave is 240 hours.

Sick Leave
Full-time employees accrue sick leave at a rate of 12 days per year. Maximum accrual of sick leave is 160 hours.

Paid Holidays
All employees receive the following observed company holidays off:
New Year's Day
Martin Luther King Jr. Day
President's Day
Cesar Chavez Day
Memorial Day
Juneteenth Day
Independence Day
Labor Day
Indigenous People's Day
Veteran's Day
Thanksgiving Day
Day After Thanksgiving
Christmas Day

In addition to the above holidays, full-time regular employees are entitled to two (2) "Floating Holidays" during the calendar year.
Updated 01/15/2025
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