JetBlue Airways

Coordinator Executive - Technology

JetBlue Airways • $88K — $132K *
Long Island City, NY 11101In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business Administration or equivalent experience with a High School Diploma/GED and 4+ years relevant work experience
  • 3 years experience as an administrative or executive assistant
  • Strong proficiency with Microsoft Office, especially Outlook and Teams
  • Experience coordinating projects while delivering exceptional customer service
  • Ability to handle confidential information with professionalism
  • Comfortable in a fast-paced environment with changing priorities

Responsibilities

  • Present a positive and professional image of the Chief Digital and Technology Officer
  • Act as a key point of contact for the Chief Digital and Technology Officer
  • Perform advanced administrative duties for efficient daily operations
  • Collaborate with other Coordinators and Executive Assistants for support
  • Assist in preparing materials and information for executive meetings
  • Proactively manage a complex executive calendar
  • Plan and coordinate meetings and events as needed

Benefits

  • Access to healthcare benefits
  • 401(k) plan with company match
  • Employee stock purchase plan
  • Short-term and long-term disability coverage
  • Basic life insurance
  • Free space available travel on JetBlue
Full Job Description
Position Summary:

The Coordinator Executive helps to position JetBlue's Chief Digital and Technology Officer for success by proactively managing time, priorities, schedules, travel and other administrative needs. This individual is highly organized, exercises sound judgment, anticipates needs, and follows through reliably. The ideal candidate is a natural collaborator who is professional, responsive, and comfortable working in a fast-paced environment. Above all, the person in this position should delight in delivering great service in support of JetBlue's mission to Bring Humanity Back to Air Travel.

Essential Responsibilities
  • Presents a positive and professional image of the Chief Digital and Technology Officer across all interactions.
  • Acts as a key point of contact to the Chief Digital and Technology Officer while also being sensitive to existing relationships.
  • Performs advanced administrative duties for Chief Digital and Technology Officer and other senior technology leaders to enable efficient and effective daily operations.
  • Collaborates closely with other Coordinators and Executive Assistants and provides backup support when needed.
  • Assists with the preparation and coordination of materials, presentations, and information needed for executive meetings and other engagements.
  • Handles highly confidential information with appropriate discretion.
  • Proactively manages a complex executive calendar, including scheduling and prioritizing meetings, identifying and resolving conflicts, protecting time for key priorities, and making travel arrangements.
  • Completes expense reports accurately and on time.
  • Plans and coordinates meetings, events, team activities, and other executive commitments as needed.
  • Participates in special projects and assignments as requested by the Chief Digital and Technology Officer.
  • Builds and maintains strong relationships across the organization, developing the network and knowledge needed to complete tasks and solve problems.
  • Other duties as assigned

Minimum Experience and Qualifications
  • Bachelor's Degree in Business Administration; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience.
  • Three (3) years of experience as an administrative or executive assistant.
  • Strong proficiency with Microsoft Office (including Outlook and Teams).
  • Experience organizing/coordinating projects while providing exceptional customer service.
  • Ability to handle confidential information with professionalism and diplomacy.
  • Must be comfortable working in a demanding, fast-paced environment with changing priorities.
  • Must pass a pre-employment drug test.
  • Must be legally eligible to work in the country in which the position is located.
  • Authorization to work in the US is required, this position is not eligible for visa sponsorship.

Preferred Experience and Qualifications
  • Prior experience supporting a senior executive in a complex, fast-paced organization.
  • Five (5) years of experience as an administrative or executive assistant.

Crewmember Expectations:
  • Regular attendance and punctuality.
  • Potential need to work flexible hours and be available to respond on short-notice.
  • Able to maintain a professional appearance.
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft.
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun.
  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards.
  • Identify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR)).
  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:
  • Computer and other office equipment

Work Environment:
  • Normal office environment

Physical Effort:
  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation
  • The base pay range for this position is between $88,000.00 and $132,000.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

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About JetBlue Airways

JetBlue is a customer service channel for Major United States Airline based in Queens, New York. It is a passenger airline that operates primarily on point-to-point routes with its fleet of 120 Airbus A320 aircraft and 49 EMBRAER 190 aircraft. As of December 31, 2011, it served 70 destinations in 22 states, Puerto Rico, Mexico and 12 countries in the Caribbean and Latin America. Most of JetBlue flights have as an origin or destination New York or one of its other focus cities: Boston, Fort Lauderdale, Los Angeles, Orlando or San Juan, Puerto Rico. As of December 31, 2011, the Company operated an average of 700 daily flights. During the year ended December 31, 2011, the Company acquired eight take-off and landing slots at each of New York’s LaGuardia Airport and Washington D.C.’s Ronald Reagan National Airport. The Company’s operations primarily consist of transporting passengers on its aircraft with domestic United States operations, including Puerto Rico, which accounted for 85% of its capacity in 2011.

JetBlue Airways Careers

There has never been a more exciting time to explore job opportunities at JetBlue Airways, a leading company in the aviation industry known for its innovation, strong culture, and commitment to diversity and leadership development. Work You’ll Do Join JetBlue Airways' dynamic team to help redefine the future of air travel with a focus on customer service excellence and operational efficiency. At JetBlue, you will be part of a culture that values diversity, leadership, and professional growth. Transform your career and the airline industry with JetBlue’s commitment to innovation and excellence. Lead from a unique position in the marketplace, where your skills in technology, customer service, and team collaboration are highly valued. Work with a dedicated team of professionals who are passionate about creating an outstanding travel experience. Collaborate with industry leaders and benefit from a culture that supports career advancement and professional development. Introducing the JetBlue Professional Growth and Development Initiative We are building a market-leading team to master the challenges of the modern aviation industry. At JetBlue, you will find a supportive environment where career growth and learning are encouraged through comprehensive training and leadership development programs. Do Innovative Work Join a team that is at the forefront of the aviation industry, where you can apply your skills in a variety of roles, from pilot and cabin crew positions to engineering and customer support. JetBlue offers a wide range of job opportunities that allow you to innovate and excel. Be Part of a Great Team Work on a wide range of projects and utilize the latest technology in aviation. Harness the unparalleled capabilities of a team that values integrity, teamwork, and mutual respect. Future-Proof Your Career Advance your career with JetBlue Airways, where your ambition can take you to new heights. Enjoy near-limitless opportunities to grow professionally, supported by unmatched training, development, and certification support. Explore JetBlue’s internship programs offer a unique insight into the workings of one of the most innovative airlines in the industry. These programs provide hands-on experience and are a stepping stone to full-time employment. The JetBlue Experience Our combined service capabilities, commitment to innovation, and a diverse and inclusive workplace help employees thrive and lead in their careers. At JetBlue, we are dedicated to nurturing a professional environment where every team member can succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the various employment paths JetBlue Airways offers, from customer service to pilot positions. SEARCH JETBLUE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at JetBlue Airways.
Learn more about JetBlue Airways
Size
19,304 employees
Market Cap
$2 billion
Industry
Aerospace & Defense
Net Income
-$1.3 billion
Founded
1999
5 Year Trend
-1.7%
Revenue
$2.9 billion
NASDAQ
JBLU
* Ladders Estimates

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