Position SummaryThe Coordinator, Clinical Data Services will coordinate and support chart abstraction and eCRF/EDC operations across research studies, research data products, ensuring accurate study tracking, timely reporting, compliant documentation, and visibility into quality and performance metrics.
Key Responsibilities- Coordinate chart abstraction activities from initiation through closeout, including scheduling and assignment support.
- Maintain study tracking and updates in the CRM platform.
- Produce operational reporting (status updates, meeting minutes, action-item tracking) for chart abstraction projects.
- Support study operations: create patient lists, coordinate EHR/read-only access, and generate compliance reports.
- Coordinate eCRF development/maintenance and support standardized template development across projects.
- Improve and document EDC/eCRF processes that increase efficiency of chart abstraction workflows.
- Develop real-time KPI dashboards and metrics reports (chart abstractor performance and workflow quality/QC) to support operational improvement and re-education needs.
- Support onboarding of new vendors/employees/sites and manage related system/site access (assignment and deactivation).
- Collaborate with software vendors to support platform readiness (e.g., evaluate platform updates/stack releases; support UAT of templates and study-specific mapping files as applicable).
- Create and disseminate process documentation (including user guides/troubleshooting materials where needed).
- Comply with HIPAA and patient confidentiality requirements in all activities.
This description is general in nature and is not intended to be an exhaustive list of all responsibilities. Other duties may be assigned as needed to meet company goals.
Minimum RequirementDegree or equivalent and typically requires 2+ years of relevant experience.
Education4 year degree in Healthcare or Life Sciences
Critical Skills- Typically requires 2+ years health care experience; preference is for experience in oncology and/or clinical research
- Experience in clinical data management and eCRF software (OpenClinica, RAVE, etc.)
- Excellent organizational, written and communication skills
- A good working knowledge of clinical and scientific terminology used within a biopharmaceutical setting
- Strong planning, organization, and cross-team coordination for multi-study execution.
- Working knowledge of clinical data collection and unstructured data nuance.
- Ability to produce clear operational documentation and stakeholder-ready reporting.
- Adaptability to take on operational support duties as needed.
Additional Skills- Advanced knowledge of MS Excel, Word, PowerPoint, and Access
- Experience creating databases and eCRFs, data entry and eCRF data review within a biotech, pharmaceutical or Clinical Research Organization environment a plus
Physical RequirementsAgency StatementNo agencies please
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position$71,700 - $119,500
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