COO - BH

UHS • $150K — $180K *
Augusta, MI 49012In-Person
Hospitals & Medical Centers
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree required, Master's degree preferred.
  • 3-5 years of related work experience required, 5-8 years preferred.
  • Extensive knowledge of inpatient behavioral health and substance use disorder treatment operations.
  • Strong financial acumen with experience managing operational budgets and resource allocation.
  • Proven leadership in change management and operational improvement.

Responsibilities

  • Provide executive oversight of all inpatient hospital operations to ensure patient-centered care.
  • Oversee daily hospital operations including admissions, patient flow, and staffing coordination.
  • Ensure continuous readiness for regulatory agencies, overseeing audits and compliance activities.
  • Facilitate collaboration across departments to improve communication and enhance patient care.
  • Develop and monitor organizational key performance indicators related to patient outcomes and service delivery.
  • Provide coaching and performance oversight for department directors to drive operational efficiency.

Benefits

  • Comprehensive health insurance coverage.
  • Opportunities for professional development and continuous learning.
  • Supportive work environment emphasizing employee engagement.
  • Culture fostering collaboration and communication across departments.
Full Job Description
Responsibilities

Position Summary:

The Chief Operating Officer (COO) serves as the senior operational leader for Skywood Recovery and is responsible for the day-to-day oversight of inpatient operations. Working collaboratively with the CEO, the COO ensures efficient delivery of safe, high-quality, patient centered care while promoting operational excellence, regulatory compliance, employee engagement, and continuous performance improvement.

The COO provides leadership and accountability for the organization's inpatient operational departments and is responsible for driving operational efficiency, improving patient throughput, ensuring survey readiness, monitoring organizational performance, and fostering collaboration across departments. This position serves as the operational leader of the organization by coordinating the efforts of department leaders, monitoring key performance indicators, removing operational barriers, and ensuring execution of strategic initiatives.

Essential Duties and Responsibilities:
  • Provides executive oversight of all inpatient hospital operations to ensure safe, efficient, patient-centered care. Oversee operational execution across assigned departments while maintaining alignment with organizational goals. Facilitates timely decision making, removes operational barriers, and promotes collaboration among leaders. Serves as administrator on duty in the CEO's absence.
  • Oversee daily hospital operations including admissions, patient flow, bed management, census optimization, discharge coordination, staffing coordination, and operational readiness. Works collaboratively with department leaders to maximize efficiency while maintaining high standards of patient care and safety.
  • Ensures continuous readiness for Joint Commission, state licensing, and other regulatory agencies. Oversees implementation of action plans, regulatory audits, and organizational compliance activities. Promotes a culture of continuous survey readiness.
  • Facilitate collaboration among clinical, nursing, plant operations, risk management, outpatient services, HR, finance, and business development to improve communication, eliminate operational silos, and support coordinated patient care. Chairs operational leadership meetings and ensures timely follow-up on organizational initiatives.
  • Develops, monitors, and reports organizational key performance indicators, including census, admission conversion rates, average length of stay, patient satisfaction, incident trends, productivity, and quality outcomes.
  • Provides coaching, mentoring, and performance oversight for assigned department directors. Establish operational expectations, monitor departmental performance, supports
Knowledge, Skills and Abilities:
  • Extensive knowledge of inpatient behavioral health and substance use disorder treatment operations.
  • Demonstrated experience leading multidisciplinary healthcare teams within a 24-hour inpatient environment.
  • Ability to analyze operational metrics including census, admissions, average length of stay, staffing productivity, labor utilization, patient satisfaction, incident trends, and quality indicators.
  • Excellent communication, collaboration, and conflict resolution skills with the ability to build strong interdisciplinary partnerships.
  • Ability to lead regulatory surveys, performance improvement initiatives, and accreditation readiness activities.
  • Thorough understanding of Joint Commission standards, state licensing regulations, and healthcare compliance.
  • Strong knowledge of hospital operations including admissions, patient flow, detoxification services, residential treatment, discharge planning, staffing models, and capacity management.
  • Proven leadership in change management, operational improvement, and organizational development.
  • Strong financial acumen with experience managing operational budgets, productivity, and resource allocation.
  • Demonstrated ability to coach, mentor, and develop department leaders while fostering accountability and operational excellence.

The COO assumes responsibility for inpatient operations in the absence of the CEO and serves as a key member of the leadership team.

Qualifications

Education and Experience:
  • Bachelor's required, Master's preferred.
  • 3-5 years of related work experience required, 5-8 years preferred.

About UHS

UHS Careers

Joining UHS presents an unparalleled opportunity to become part of a leading team of healthcare professionals dedicated to making a difference. UHS, known for its commitment to innovation and leadership in the healthcare sector, offers a variety of job opportunities that cater to a diverse range of skills and experiences.

Explore Job Opportunities

UHS is actively hiring and offers a wide array of positions, from clinical roles to administrative support. Each position at UHS is designed to challenge team members while providing meaningful service to the community. Explore the current job openings and find a career path that suits professional aspirations and skills.

Internship Programs

UHS provides robust internship programs that offer hands-on experience in the healthcare industry. Internships are a cornerstone of professional development, giving participants a chance to deepen practical skills in a real-world setting. These programs are tailored to foster growth and prepare interns for a full-time position within the company.

Professional Growth and Development

UHS believes in nurturing the career growth of its team members through comprehensive professional development programs. These include leadership training, diversity training, and continuous education in the latest healthcare practices, ensuring that every team member has the opportunity to advance their career.

Benefits and Culture

Employment at UHS comes with competitive benefits designed to support the health, well-being, and financial security of each team member and their families. The company culture at UHS is built on a foundation of respect and inclusion, where diversity is celebrated and every voice is heard.

Networking and Innovation

UHS encourages a culture of innovation where team members are motivated to bring forward ideas that drive improvement and efficiency. Networking within the company is supported through various events and internal platforms, helping team members to connect, share insights, and collaborate on projects.

Applying for a Position

To apply for a position at UHS, candidates should prepare their resume to highlight relevant experience and skills. The interview process at UHS is thorough, aiming to assess not only the professional qualifications but also the alignment with the company’s values and culture. Interested candidates can visit the UHS Careers page to submit an application and learn more about the hiring process.

Stay Connected with UHS Careers

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Discover the rewarding career opportunities at UHS. Search for open positions that match individual skills and interests. UHS looks for passionate, curious, and solution-driven team players ready to make a significant impact in the healthcare sector.

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Industry
Hospitals & Medical Centers
* Ladders Estimates

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