Controls Service Technician: This is where you come in.

We're looking for a Controls Service Technician to work directly with the Controls Service Manager. You will be expected to learn the accountabilities of Service Controls Technicians, meet performance standards set by management, and comply with all company policies, procedures, beliefs, and values.

In return for achieving ambitious goals, you'll be rewarded with more ownership, a ton of growth opportunities, and more freedom than you've probably ever had.

Top Deliverables in the First Year to Be a Hero:

• Efficiently complete service calls and preventative maintenance on existing controls systems.
• Maintain strong knowledge of all aspects of HVAC, including design, production, refrigeration, controls, and service.
• Consult with customers regarding issues discovered while servicing their systems and provide detailed records of services performed.
• Promote, maintain, and strengthen both new and existing customer relationships.

The Controls Service Technician role reports to the Area Operations Managers and works on collaborative teams across a variety of projects and initiatives to support our growing business. This highly visible role interacts with all levels and functions within the organization.

Your Background: What Kind of Person Will Thrive in This Role?

You should have...

• A proven understanding of air-conditioning principles, systems, and commercial HVAC mechanical equipment.
• Expertise in job site safety requirements (WISHA/OSHA, OROSHA/OSHA) and a strong commitment to safety.
• A two-year degree or equivalent education and experience that provides a solid understanding of HVAC and control systems, with an emphasis on direct digital control (DDC) systems.

And everyone you work with should describe you as...

• Providing top-notch customer service.
• Passionate, driven, and equipped with a can-do attitude.
• A strong problem solver who approaches challenges with confidence and professionalism.

And you should be motivated by...

• Being part of a rapidly growing company on a highly skilled team, providing the highest level of expertise and customer service to the Pacific Northwest.
• Taking initiative to learn new skills and solve problems independently - if you need constant handholding or micromanagement, this isn't the place for you.
• Thriving in a lean, results-oriented environment where you're encouraged to take on more and achieve more each year.
• Having fun in an environment that values transparency, innovation, and a supportive, family-like culture.

Benefits
Compensation & Benefits

This position is open to both union and non-union candidates.

Pay Range: $25 - $70 per hour
Placement within the range is based on years of experience for non-union employees and by the collective bargaining agreement for union employees.

Benefits Offered Depend on Union Status:

MacDonald-Miller Facility Solutions presently provides Non-Union employee coverage for:

• Medical, dental, and vision for employees (coverage available for dependents with shared premium).
• 401(k) retirement plan with company matching.
• Vacation and Sick Compensation (PTO), and Holiday Pay.
• Disability income protection, including short-term and long-term disability.
• Employee and dependent life insurance.
• Wellness Program.
• Employee Assistance Program (EAP).

Union employee benefits are determined by the applicable Union Collective Bargaining Agreements.

Where You Will Work

Our Seattle HQ office (17930 International Blvd, SeaTac, WA 98188) offers convenient access to the SeaTac International Airport, ample secured parking, and newly renovated office facilities - not to mention great views! Neighborhood amenities include an on-site deli, nearby restaurants, and easy freeway and airport access.

Interested in learning more?

If you're ready for an adventure and are interested in being considered for this role, click apply to start the conversation! Or if you know someone who currently works at MacDonald-Miller, reach out to them to get introduced to the team!