Controls Engineer- Technical Support (Remote)

Kion Group AG

$88K — $132K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree
  • 2+ years experience in Customer Service Support
  • Knowledge of Allen Bradley Logix PLC controls platforms
  • Experience in troubleshooting controls hardware
  • Familiarity with Siemens and Modicon PLCs is a plus

Responsibilities

  • Support semi-complex systems integrating hardware and software
  • Assist with material specification and schematic troubleshooting
  • Propose productivity improvements and cost reductions
  • Offer troubleshooting expertise to customers
  • Travel 20-30% of the time for site visits, including possible weekends and overtime

Benefits

  • Remote work flexibility from anywhere in the continental USA
  • Opportunity to improve customer satisfaction
  • Involvement in productivity and cost improvement initiatives
  • Work with various control systems and technologies
  • Develop skills in troubleshooting through real-world experience
Full Job Description
Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working with customer remotely using schematics and PLC logic to find and isolate the issue.
This employee can be based anywhere in the continental USA.

Tasks and Qualifications:

What You Will do in This Role:
  • Participates in the support of semi-complex systems that integrate hardware and software.
  • Provides support in semi-complex material specification, schematic troubleshooting and appropriate follow-up.
  • Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction
  • Provides troubleshooting expertise to Dematic's customers
  • Travel between 20-30% to different customer locations which may include weekends and overtime

What We are Looking For:
  • Bachelor's Degree
  • 2+ year's experience in a related field providing Customer Service Support
  • Experience with Allen Bradley Logix PLC controls platforms
  • Experience with controls hardware troubleshooting
  • Siemens and Modicon PLC experience a plus

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