Albireo Energy

Control Support Engineer

Albireo Energy • $72K — $93K *
Syracuse, NY 13210In-Person
Technical Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field or four years of experience in control systems maintenance.
  • Preference for Alerton Certified Engineer (ACE) certification.
  • Valid driver's license in New York State with a good driving record.
  • Strong background in electrical troubleshooting and repair.
  • Proficient with BAS platforms like Alerton, Distech Controls, and Niagara.
  • Excellent analytical and problem-solving skills.

Responsibilities

  • Maintain building automation and control systems per specifications.
  • Troubleshoot and diagnose issues to enhance system performance.
  • Upgrade control system hardware and software as needed.
  • Resolve challenges with controllers, sensors, and other BAS components.
  • Document service details, including actions and parts used.
  • Provide timely work order reports to management.
  • Advise clients on system performance improvements and training.

Benefits

  • Supportive work environment with access to advanced tools and technology.
  • Professional development opportunities in building automation technology.
  • Exposure to diverse customer interactions and project management.
  • Flexible work environment, encompassing both indoor and outdoor settings.
  • Safety-first approach with established procedures and training.
Full Job Description
Duties and Responsibilities
  • Perform building automation and control system maintenance in accordance with manufacturer specifications and customer requirements.
  • Troubleshoot and diagnose control system issues to improve system reliability, efficiency, safety, and equipment performance.
  • Perform control system upgrades, including hardware and software updates, to bring systems to current revision levels.
  • Identify and resolve issues involving controllers, sensors, actuators, communications, programming, and other BAS components.
  • Complete detailed service documentation, including work performed, problems identified, corrective actions, parts used, and outstanding system concerns.
  • Submit accurate and timely work order reports to the Service Manager.
  • Provide recommendations to customers regarding system operation, performance improvements, preventive maintenance, and equipment reliability.
  • Train and instruct customer personnel on the proper operation and maintenance of building automation and control systems.
  • Support Control Project Managers and construction projects when additional technical resources are required.
  • Properly maintain and utilize company-provided tools, safety equipment, computers, mobile devices, and other assets.
  • Follow company and customer safety procedures while performing work at customer sites.
  • Perform additional duties and technical assignments as directed by the Service Manager.

Requirements

Qualification Standards
  • Bachelor's degree in electrical engineering, mechanical engineering, HVAC, or a related field; or four years of relevant experience installing and maintaining commercial or industrial control systems.
  • Alerton Certified Engineer (ACE) certification preferred.
  • Valid New York State driver's license with a satisfactory driving record required.
  • Strong knowledge of computers, operating systems, computer networks, and databases.
  • Strong electrical background with experience troubleshooting and repairing electrical and electronic control devices and circuits.
  • Ability to independently diagnose, troubleshoot, and repair building automation and control systems.
  • Working knowledge of mechanical HVAC systems and their associated controls.
  • Experience with BAS platforms such as Alerton, Distech Controls, and Niagara.
  • Previous customer service experience preferred.
  • Strong interpersonal, verbal, and written communication skills.
  • Strong analytical, troubleshooting, and problem-solving abilities.
  • Excellent attention to detail and ability to accurately document completed work.
  • Proficiency with Microsoft Office applications, including Word, Outlook, Excel, and Access; familiarity with SQL preferred.
Supervisory Responsibilities
  • This position does not have direct supervisory responsibilities.
Equipment, Systems, and Software
  • Ability to operate computers, mobile devices, printers, and other standard business equipment.
  • Experience working with building automation system software, including Alerton, Distech Controls, and Niagara.
  • Proficiency with Microsoft Office and familiarity with computer networks, databases, and SQL.
Physical Requirements
  • Ability to climb, balance, stoop, kneel, crouch, crawl, reach, sit, stand, walk, push, pull, grasp, and perform repetitive motions as required.
  • Ability to occasionally lift or exert up to 50 pounds of force.
  • Ability to safely perform field service work in mechanical rooms, equipment areas, and customer facilities.
Work Environment
  • Ability to work in both indoor and outdoor environments.
  • May be exposed to extreme temperatures, noise, vibration, moving mechanical equipment, electrical systems, fumes, odors, dust, mists, and gases.
  • Must be able to work safely around energized equipment and operating HVAC and mechanical systems.


Pay Rate: $35-$45/hr. DOE.

About Albireo Energy

Albireo Energy is a provider of energy management solutions for commercial and institutional buildings. The company offers a range of services, including energy audits, retro-commissioning, and building automation systems. Albireo Energy was founded in 2014 and is headquartered in Durham, North Carolina.
Learn more about Albireo Energy
Size
500 employees
Industry
Energy & Utilities
Founded
2013
* Ladders Estimates

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