JP Morgan Chase & Co.

Control Manager - Associate

JP Morgan Chase & Co. • $75K — $95K *
Columbus, OH 43230In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3+ years in financial services with experience in controls, audit, quality assurance, or operational risk management.
  • Proven executive-ready presentation skills with experience tailoring content to stakeholders.
  • Strong analytical thinking with demonstrated problem-solving capabilities.
  • Proficiency in Business Intelligence tools for reporting and data analysis.
  • Experienced in facilitating meetings and aligning requirements across teams.
  • Ability to translate strategic direction into actionable business requirements and processes.
  • Excellent written and verbal communication skills for clear documentation.

Responsibilities

  • Prepare and quality-check executive-level meeting materials for clarity and accuracy.
  • Collaborate with stakeholders to gather and consolidate reporting topics under tight deadlines.
  • Coordinate reporting review meetings and strive for continuous process improvements.
  • Analyze program-related data and produce ad-hoc reports, maintaining procedures for deliverables.
  • Support projects with data preparation and engagement across various departments.
  • Incorporate skills like automation and agile practices into daily work.

Benefits

  • Opportunity for career growth in a market-leading company.
  • Dynamic team environment with a focus on supporting millions of consumers and businesses.
  • Access to skill development resources within the organization.
Full Job Description
Job Description

As an Associate Control Manager within the Consumer and Community Banking (CCB) organization, you will join the Control Management Organization on a centralized team responsible for executing requirements outlined in firmwide standards, with a strong emphasis on executive reporting. You will have the opportunity to partner across Lines of Business and functional areas to build a broad internal network and deliver enterprise-aligned outcomes. You will be part of a dynamic team that enables CCB to support millions of consumers and small businesses, with opportunities for career growth and skill development within a market-leading company. This role requires operating at a high level in a fast-paced and challenging environment while maintaining accuracy and adherence to established guidelines. Responsibilities will include:

Job Responsibilties:
  • Prepare, compile, and quality-check executive-level meeting and reporting materials, ensuring they meet aesthetic standards and are accurate, timely, and easy to understand.
  • Partner with stakeholders to gather executive reporting topics within tight timelines, proof and consolidate inputs, and coordinate/lead executive pre-sessions as part of the Control Management reporting cadence.
  • Coordinate and participate in reporting review meetings and development forums, and drive continuous process improvements to increase efficiency and strengthen execution.
  • Perform ongoing analysis of program-related data, produce ad-hoc reports, and develop/maintain procedures for reporting, analysis, and related deliverables.
  • Support project/program activities involving data preparation, document creation, and presentation of analytical results, while engaging cross-functionally (e.g., business, operations, legal, compliance, risk, audit, regulators, technology controls) and adapting to a changing environment.
  • Stay ahead of the curve by bringing skills like automation, AI, and agile practices to your daily work.

Required Qualifications, Capabilities and Skills:
  • 3+ years in financial services with hands-on experience in controls, audit, quality assurance, and/or operational risk management, including executing and implementing program requirements end-to-end.
  • Executive-ready presentation skills: Strong ability to build clear, polished presentations and briefing materials, tailoring content to stakeholder needs and confidently presenting analytical results in meetings/forums.
  • Analytical thinking & decisioning: Demonstrated analytical rigor-organizes and compares information, applies structured problem-solving, evaluates options, and makes fact-based recommendations while engaging the right stakeholders.
  • Data & BI proficiency: Experience using Business Intelligence tools to support reporting, ad-hoc analysis, and data preparation; able to translate data into concise insights and actions.
  • Program/meeting facilitation: Proven capability to facilitate meetings to roll out and gather requirements across multiple groups and organizational levels, driving alignment and timely decisions.
  • Requirements & process translation: Able to understand strategic and tactical direction and convert it into functional process flows, business requirements, and executable deliverables.
  • Communication & documentation: Strong written and verbal communication skills, producing clear, concise documentation and procedure/training materials that enable consistent execution.
  • Organization & multitasking: Excellent organizational skills with the ability to prioritize and deliver across multiple workstreams, teams, and tight deadlines while maintaining accuracy.
  • Stakeholder partnership & adaptability: Builds effective internal relationships across business, operations, legal, compliance, risk, audit, regulators, and technology controls; follows escalation procedures and remains flexible in a changing environment.

Preferred Qualifications, Capabilities and Skills:
  • Policies, Procedures, and Regulatory Requirements: Learns JPMC policies, standards, and regulations, applies requirements based on business and product context with guidance, adheres to current policies, and understands how regulations relate to risk and control environment.
  • Data Literacy & Automation Awareness: Reads and interprets basic data, learns analysis and automation techniques (including ML capabilities), identifies efficiency opportunities with guidance, communicates insights with support to ensure accuracy, and translates technical concepts to business value.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio), Tableau, and Alteryx.


About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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