Control Centre Operator Trainee (PLT/PSE)

ENMAX Corporation

$146K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Valid driver's license from the Province of Alberta.
  • Proven safety record and thorough knowledge of Safe Operating Procedures (SOPs).
  • General understanding of electrical operations in construction and maintenance.
  • Experience as a Journeyperson Power Technician or Electrician.
  • Must pass NERC exam at the Transmission Operator level.
  • Completion of the Control Center Operator Trainee and ASO exams is required.
  • Willingness to upgrade qualifications as needed.

Responsibilities

  • Adhere to Alberta regulations and ENMAX policies.
  • Provide excellent customer service with direct client interaction.
  • Complete the Control Center Operator Trainee program and ASO exam.
  • Assist with relief duties for other operational roles post-exam completion.
  • Dispatch crews during trouble calls using an Outage Management System.
  • Support System Control Centre Operators at the Control 3 Desk.
  • Analyze system disturbances and take restoration actions using management systems.

Benefits

  • Commitment to safety and a respectful workplace.
  • Opportunities for ongoing professional development and training.
  • Inclusive work environment that values diversity and integrity.
Full Job Description

Current ENMAX employees are encouraged to apply through their internal Workday access.

IBEW Local 254
Control Centre Operator Trainee (PLT/PSE)
System Control Centre
ENMAX Power Corporation
Posting Date: July 3, 2026
Posting Closes: July 16, 2026
Purpose: Permanent
Internal "Process A"

Note: 

  • Incumbent must be willing to work assigned shifts and use numerous computer systems.

  • This is a Critical Infrastructure Protection (CIP) designated role. CIP training is required to be completed annually, as well as a requirement to have a criminal record check completed every 7 years and to pass a personal risk assessment.

Responsibilities:

Under the general direction of the System Operator, the Control Center Operator Trainee will perform the following duties related to the operation of the distribution, transmission, network and LRT systems.

  • Adhere to the Province of Alberta, ENMAX Corporation, A.E.U.C. (Alberta Electrical Utility Code) and Occupational Health and Safety rules and regulations

  • Direct customer interaction is an important part of this role therefore must have an understanding of the importance of customer service and be willing to provide it

  • Must successfully complete the Control Center Operator Trainee program as well as ASO exam.

  • Relief duties for the Assistant System Operator and System Scheduler and the Network desk upon successful completion of the ASO exam

  • Trouble Dispatch duties, receiving and entering trouble calls into an Outage Management System  and dispatching of crews

  • Control 3 Desk assisting System Control Centre Operators

  • Analyze and log system disturbances/interruptions and taking appropriate restoration actions using an Outage Management computer systems and web applications

  • Provide training for Trouble Dispatch operators

  • Review and adhere to operating procedures for System Control Centre staff

  • Monitoring Network Alarms as required

  • Perform other duties as required

Qualifications & Experience:

  • Must meet ENMAX Corporation’s requirements as to qualifications and/or must be qualified under the Alberta Skilled Trades and Apprenticeship Education Act with respect to the related electrical trade

  • Must have a proven safety record and thorough knowledge of Safe Operating Procedures (SOPs) and Safe Work Practices (SWPs)

  • Must have a valid Province of Alberta driver’s license, upgrade as required

  • Must have a general knowledge of the principles involved in the operation of construction and maintenance methods and procedures

  • Experience as a Journeyperson Power Technician or Journeyperson Power Systems Electrician

  • Must pass the NERC exam to the level of Transmission Operator.

  • Must have passed the Control Center Operator Trainee and ASO exam.

  • Must be willing to upgrade qualifications as required

Competencies

  • Strong Safety Orientation (critical)

  • Organizing and Planning

  • Problem Solving (critical)

  • Effective Communication (critical)

  • Technical Proficiency (critical)

  • Customer Service (critical)

  • Tolerance for Stress

  • Leadership and Team Building Skills

Salary: $70.27 per hour (2026 Collective Agreement rates) 

Shift: 12 hour 24 x 7 shifts

Location:   ENMAX Place (141- 50th Ave SW, Calgary, AB) | South Service Centre (8820 – 52nd Street SE, Calgary, AB)

Please apply with your resume using the automatic apply button in Workday, no later than midnight, July 16, 2026

Note:

  • If we can provide an accommodation or adjustment to make the process more accessible for you, please let us know. ENMAX welcomes all qualified applicants to apply and is committed to a safe and respectful workplace. It is our aim to have a workplace which is inclusive and values safety, diversity, personal integrity, respect for individual differences, and encourages ownership and accountability for our actions.  

  • Every ENMAX employee is responsible to take reasonable care to protect the health and safety of themselves, of all other workers, and of the public.  Each employee must become familiar with safety procedures and rules applicable to their job and are required to follow

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