OverviewTyndale is seeking a highly organized and proactive
Contract AdministrationManager to own the end-to-end contract administration process and support new business growth and retention. This role serves as the primary point of contact for customer contract negotiations, redlining, drafting, and execution, working cross-functionally with sales, marketing, legal, finance, IT, and executive leadership to mitigate risk and ensure contract accuracy and alignment. The ideal candidate is a strong communicator with exceptional attention to detail, sound judgment, and the ability to manage complex negotiations in a fast-paced environment while delivering high-quality, customer-friendly agreements that support RFPs, pricing strategies, and implementation readiness.
HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of
1 day per week, and 4 days per week remotely. To be considered, candidates must reside within a commutable distance from our Tyndale offices in City Centre, Houston TX or our headquarters in Pipersville, PA (Bucks County).
Responsibilities- Review, draft, redline, and negotiate customer contracts, including master service agreements, amendments, purchase orders, etc.
- Monitor the contracts group inbox, prioritizing requests and ensuring timely turnaround of redlines, customer communications, internal communications, and tracking in the database.
- Coordinate review of contracts by our legal partner as needed and provide clear expectations related to level of mark up and any specific requests or requirements from the customer/prospect.
- Collaborate with content, pricing, and Tyndale's legal partner to ensure pricing exhibits, and other contract documents are accounted for in the final agreement.
- Serve as the primary negotiator for contract terms with customers, providing clear business rationale for requested changes while ensuring compliance with internal policies, practices, and procedures.
- Work simultaneously with our legal partner as needed for high-risk provisions, ensuring key items requiring review are gathered and escalated appropriately.
- Review final redlines from legal (when applicable) to ensure alignment, consistency, and readiness for submission.
- Add customer-friendly comments to clarify Tyndale's position and provide context on redlines or required provisions.
- Ensure finalized contracts are uploaded into database (i.e. ContractWorks) with appropriate tagging and organization to ensure reliability.
- Coordinate pulling reports from the contract database as requested and share with internal teams.
- Identify and recommend process improvements, including the potential implementation of automated workflows or ticketing tools to streamline contract intake and review.
Qualifications- Professional verbal and written communication skills.
- Strong attention to detail, sense of urgency, and organizational discipline.
- BA/BS degree in paralegal studies, political science, business, or a related field.
- Juris Doctor (J.D) degree highly preferred.
- 7+ years of experience with contract review, drafting, administration, and negotiation (corporate or legal environment preferred).
- Demonstrated experience independently negotiating contract terms with customers.
- B-to-B or B-to-C experience preferred.
- Data analysis and reporting experience.
- Ability to manage multiple responsibilities in a fast-paced environment.
- Proficiency with Microsoft Word and Excel; experience with ContractWorks or other contract management systems preferred.
- Ability to think critically, make recommendations, and exercise sound judgment.
- Excellent interpersonal skills and ability to work effectively as part of a collaborative, fast-paced team.
- Strong integrity, commitment to deadlines, and a self-starter mentality.
Benefits: - Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements.
- Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more.
- Financial Compensation: Competitive salary, 401(k) with matching, and bonus opportunities.
- Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity.
- Culture & Perks: Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity.
- Safety: As part of our commitment to safety and comfort, all Distribution Center members receive an annual footwear stipend to purchase high-quality, work-appropriate shoes. This ensures our team is equipped with the right gear to stay safe, supported, and productive on the job.
Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.#LI-KC1
#LI-Hybrid
