Contract Logistics Site Manager We have an exceptional leadership opportunity for a General Manager at our Pharmaceutical Contract Logistics site in Brownsburg, Indiana. If you are a strategic, compliance-driven operations leader with deep experience in regulated environments, customer partnership, and high-performance team development, consider joining Kuehne+Nagel. This role is ideal for leaders who excel in pharma distribution, quality-critical operations, and continuous improvement. You will oversee all operational, quality, financial, and customer-facing functions for a pharmaceutical logistics facility operating under strict regulatory and industry standards. Your leadership will ensure compliant storage, handling, and distribution of pharmaceutical products, while driving operational efficiency, workforce excellence, and customer satisfaction. You will serve as the primary relationship steward for key pharmaceutical clients, ensuring trust, transparency, and flawless execution through strong communication, proactive engagement, and executive-level presence. How you create impact Develop and execute strategic plans that ensure compliant, efficient, and customer-aligned operations. Ensure full adherence to GMP, GDP, GSP, and GxP requirements across all processes, documentation, and facility operations. Partner with Quality to maintain validated processes, manage deviations/CAPAs, support audits, and uphold strict documentation standards. Oversee temperature-controlled storage, monitoring systems, and environmental controls to protect product integrity. Build and maintain strong relationships with pharmaceutical clients through clear communication, regular business reviews, proactive issue resolution, and transparent reporting. Deliver concise, data-driven updates to customers, internal leadership, and cross-functional partners; communicate operational performance, risks, and improvement plans with clarity and confidence. Collaborate with Quality, Compliance, HR, Finance, and Engineering teams to ensure alignment and seamless execution across the site. Lead continuous improvement initiatives, optimize workflows, and implement Lean Six Sigma methodologies. Ensure proper maintenance, calibration, and qualification of equipment and facility systems. Uphold strict safety standards, conduct operations in compliance with OSHA, and foster a proactive safety culture. Own P&L performance, develop budgets, manage forecasts, and optimize resource allocation. Build bench strength, support succession planning, coach leaders, and partner with HR to resolve conflicts and ensure policy compliance. Champion diversity, equity, inclusion, and belonging to strengthen workforce engagement and culture. What we would like you to bring Bachelor's degree in Supply Chain, Business, Life Sciences, or related field; equivalent experience considered. 10+ years of experience in warehousing or distribution, preferably in pharmaceutical or regulated environments. 7+ years of management experience; 3PL pharma experience strongly preferred. 2+ years of experience leading Lean Six Sigma and Continuous Improvement initiatives. Demonstrated experience communicating with executive-level customers, presenting operational data, and managing customer expectations in regulated environments. Experience working within GMP/GDP/GxP frameworks and supporting audits (internal, customer, regulatory). Demonstrated commitment to DEI programs and inclusive leadership practices. What's in it for you Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-Hybrid Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human reviewers.