Job Title: Content Team Lead / Web Content Manager
Clearance Required: Public Trust, US Citizen;
Work Location: Remote.

Alpha Omega is seeking a Content Team Lead / Web Content Manager to support the Substance Abuse and Mental Health Services Administration (SAMHSA) Web Modernization and Support (WMS) contract. This role will lead day-to-day web content operations, oversee Drupal content management activities, coordinate customer-facing communications, and manage a team of Content Managers supporting SAMHSA.gov and related digital properties.

The ideal candidate is highly organized, customer-focused, and experienced in managing enterprise web content operations within a fast-paced federal environment. This individual will serve as both a working lead and webmaster, ensuring content accuracy, timeliness, governance compliance, and coordination across stakeholders, developers, designers, and communications teams.

Key Responsibilities:

Content Operations & Drupal Web Management

• Lead daily web content management activities within Drupal CMS environments.
• Perform webmaster functions, including content publishing, page updates, metadata management, taxonomy alignment, and content quality reviews.
• Coordinate and manage enterprise content update calendars, release schedules, and publishing timelines.
• Ensure website content remains accurate, accessible, compliant, and aligned with agency standards and priorities.
• Support high-visibility updates, emergency communications, campaigns, and digital initiatives across SAMHSA web properties.
• Monitor content workflows and ensure timely completion of customer requests and operational tasks.

Team Leadership & Task Management

• Manage and coordinate task assignments for a team of approximately five Content Managers.
• Track workload, priorities, deadlines, and deliverables across multiple concurrent initiatives.
• Lead internal content team meetings, status reviews, and operational coordination sessions.
• Provide mentorship, quality oversight, and guidance to content staff.
• Collaborate with developers, designers, QA testers, and program leadership to support integrated web operations.

Customer Engagement & Coordination

• Lead meetings and coordination sessions with government customers and stakeholders.
• Serve as a primary point of contact for content operations and publishing activities.
• Translate customer requests into actionable content tasks and priorities.
• Provide status updates, publishing schedules, and operational reporting to leadership and stakeholders.
• Coordinate cross-functional communication between content, development, UX/UI, analytics, and infrastructure teams.

Governance, Accessibility & Quality

• Ensure compliance with Section 508 accessibility standards, federal web policies, and content governance processes.
• Review content for formatting consistency, usability, readability, and adherence to agency branding standards.
• Support quality assurance reviews and content validation activities prior to production deployment.
• Assist with development and maintenance of content governance documentation, workflows, and standard operating procedures.

Required Qualifications:

Required Experience/Skills:

• 5+ years of experience managing website content operations in Drupal or similar CMS platforms.
• Experience serving as a webmaster or content lead for large-scale enterprise or federal websites.
• Experience leading teams and coordinating content publishing operations across multiple stakeholders.
• Strong understanding of web content governance, accessibility standards, metadata, and taxonomy management.
• Excellent organizational, communication, and customer engagement skills.
• Experience managing editorial calendars, publishing schedules, and competing priorities in a fast-paced environment.
• Familiarity with Agile workflows, Jira, Confluence, and collaborative digital delivery environments.

Preferred Qualifications:

• Experience supporting federal health or public-sector digital modernization programs.
• Familiarity with SAMHSA, HHS, or government communications environments.
• Knowledge of Section 508 accessibility requirements and web content best practices.
• Experience coordinating enterprise-level website updates, campaigns, or crisis communications.
• Familiarity with analytics-driven content optimization and user-centered content strategies.

(Required or Preferred) Education:

• Bachelor's degree in Communications, Journalism, Digital Media, Information Management, or related field preferred.

Salary and Benefit Information:

The likely salary range for this position is $101,000 - $120,000. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range.

Application Deadline: August 24, 2026

Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth in the company's policy and benefits manuals. See below, to name a few:

• 15 days PTO including paid parental, military, and bereavement leave
• Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company's holiday schedule each year)
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums
• 401 (k) plan with a match that is 100% vested after you complete two years of service
• FSA/DFSA/HSA flexible benefit plans
• Annual Tuition & Professional Development Reimbursement benefit.

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

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