Google

Content Strategist, gTech Users and Products (Fixed-Term Contract)

Google$140K — $205K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 8 years of experience in content strategy, business strategy, or project/program management.
  • Master's degree in Business, Statistics, Mathematics, Economics, Engineering, or Applied Science is preferred.
  • 3 years of experience in a technical leadership role with/without direct reports preferred.
  • Experience managing multiple time-sensitive projects with high attention to detail preferred.
  • Strong ability to influence others and communicate effectively with cross-functional teams.

Responsibilities

  • Develop a comprehensive understanding of gUP-supported content for various products.
  • Drive content strategy that addresses user issues and aligns with product roadmaps.
  • Collaborate with the Content Creation team to produce accurate and effective content for different channels.
  • Identify content optimization opportunities using data and industry insights to enhance user experience.
  • Partner with Product and Analytics teams to conduct experiments and user studies to improve content effectiveness.

Benefits

  • Comprehensive benefits package including health, dental, and vision insurance.
  • Generous paid time off and holiday schedule.
  • Access to professional development and training resources.
  • Flexible work arrangements to support work-life balance.
  • Employee wellness programs and initiatives.
Full Job Description
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This is an 18 month FTC role that goes until: October 15, 2027

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 8 years of experience in content strategy, business strategy, or a related project/program management.

Preferred qualifications:
  • Master's degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
  • 3 years of experience in a technical leadership role with/without direct reports.
  • Experience leading multiple, time-sensitive projects with engaging priorities while working separately, with high attention to detail.
  • Ability to influence others, and communicate and collaborate well with cross-functional teams.


About the job

As a Content Strategist, you will own the overall help and support strategy for users and customer care agents for products across multiple content channels (help center, agent knowledge base, agent-facing training, etc.).

To learn more about gTech, check out our video .
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $140000 - $205000 (USD) 15% bonus target

Learn more about benefits at Google .

Responsibilities
  • Develop a holistic understanding of all gUP-supported content that exists for one or more products.
  • Develop and drive overall content strategy, focused on user issues and product roadmap.
  • Work closely with the Content Creation team to ensure creation and delivery of accurate, effective content for supported channels. Collaborate with stakeholders for content approvals.
  • Identify opportunities to optimize content using data, industry best practices, and experimentation. Synthesize content insights, guiding principles, and best practices to advocate for the best user experience.
  • Partner with gTech Users and Products (gUP) Product and Analytics teams to conduct experiments and user studies to understand user journeys and create the most effective content for end users, partners, and customer care agents.


Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy .

About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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