Locations: Norwalk CT | London

Working Environment: Hybrid

Role Overview

As a Content Manager - Corporate Actions at FactSet, you will play a pivotal role in integrating and maintaining ISO 15022/ 20022 messaging standards within our workflows, ensuring FactSet meets industry requirements and client expectations for data accuracy, coverage, compliance, and timeliness.

Alongside ISO format integration, you will ensure high-quality, accurate corporate actions data reaches clients, develop and optimize workflows, and provide subject matter expertise for internal and external stakeholders.

Key Responsibilities

• Oversee the integration, validation, and maintenance of ISO15022 & ISO20022- compliant corporate actions messaging, ensuring alignment with industry standards and seamless client integration while serving as FactSet’s subject matter expert and primary liaison for all related issues.
• Manage the Corporate Actions Master database to ensure comprehensive, timely, error-free, and up-to-date corporate actions records.
• Identify and onboard new markets, event types, and sources to broaden the scope and depth of corporate actions coverage.
• Supervise and mentor a team of data analysts and specialists, ensuring productivity and accuracy targets are met.
• Develop, document, and refine internal procedures and quality control standards for corporate actions content.
• Monitor, analyze, and resolve complex data issues, liaising with engineering, product management, and client support teams as needed.
• Provide timely responses and solutions to internal or client inquiries regarding corporate actions content.
• Proactively identify and implement process improvements through automation, tooling, or modified workflows.
• Serve as a subject matter expert on global corporate action event types, market best practices, and FactSet’s proprietary data models.
• Liaise with global offices, partners, and data sources to coordinate and optimize content coverage.
• Participate in training, onboarding, and knowledge management initiatives for team members.

What We're Looking For

Required Skills

• Bachelor’s degree in Finance, Economics, Business, Computer Science, or related field.
• 5+ years in financial data operations or content management, with substantial experience in corporate actions.
• Extensive experience and in-depth knowledge of ISO 15022 and ISO 20022 corporate actions messaging protocols are required.
• Deep knowledge of global corporate action events and their market/regulatory impacts.
• Strong analytical and problem-solving skills with attention to data quality.
• Proven stakeholder management, leadership, and communication skills with the ability to drive change and influence at all levels.
• Advanced proficiency in Excel; expertise in SQL, XML, SWIFT formats, and data automation tools a strong plus.
• Proven ability to manage competing priorities and deliver results in a fast-paced, deadline-oriented environment

Desired Skills

• Experience with FactSet or comparable financial data/platform providers.
• Familiarity with other industry ISO standards
• Familiarity with AI-driven analytics tools and their application in financial data management.
• Advanced degrees or certifications (CFA, CAIA)

For U.S. candidates, must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

The budgeted amount range for this position in the State of Connecticut $96K- $120K.Please note: the salary range may differ in other locations or countries

What's In It For You

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means: 

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.

• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.  

• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives. 

• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions. 

• Career progression planning with dedicated time each month for learning and development. 

• open to all employees that serve as a catalyst for connection, growth, and belonging. 

Learn more about our benefits . 

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications