Truist Financial

Content Experiences Senior Consultant

Truist Financial$90K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Marketing, Communications, Business Administration, or a related field
  • Five years of related experience or equivalent education and experience
  • Deep expertise in marketing principles, methodologies, and analytics
  • Experience leading projects and working in a specialty capacity
  • Strong understanding of the competitive landscape in the financial services industry
  • Ability to interpret complex information for various audiences and build stakeholder consensus
  • Proficient in Excel and PowerPoint, with experience creating senior-level presentations
  • Expertise in major social media platforms including Facebook, Instagram, and LinkedIn

Responsibilities

  • Develop strategic content experiences that align with enterprise goals
  • Manage and optimize content strategy processes, including legal and compliance reviews
  • Participate in the production of creative content assets
  • Drive brand awareness and conversion through targeted content experiences
  • Ensure brand consistency in all content executions
  • Create actionable plans for evolving and optimizing content experiences
  • Generate innovative recommendations for content marketing initiatives

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Life and disability insurance options
  • 401k retirement savings plan
  • Paid vacation and sick leave, starting with no less than 10 days of each in the first year
  • Paid holidays
  • Potential access to a pension plan and stock options
  • Flexible work environment with the possibility of overtime and travel up to 25%
Full Job Description
The Content Experiences Senior Consultant will develop and lead content experience strategies, driving brand consideration and engagement across the client journey. The ideal candidate will bring deep expertise in content innovation and multi-format, cross-channel storytelling, championing modern approaches that elevate how Truist connects with consumers through best-in-class content experiences. By combining content innovation, strategic planning, creative excellence, channel expertise, and performance optimization, this role will establish scalable frameworks that improve effectiveness, increase efficiency, and deliver measurable business impact. Content Experiences Senior Consultant will demonstrate how insights-driven content experiences can accelerate speed-to-market, drive consideration, improve performance, and create meaningful impact for both consumers and the business. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Develop strategic content experiences in alignment with enterprise and line of business strategies, goals and objectives. 2. Build and manage content experience strategies, processes, legal/compliance/risk review processes, paid media strategies, measurement and reporting for all active campaigns. 3. Participate in content experience creative asset production. 4. Drive brand and company awareness, consideration and conversion through strategic content experiences, media plans and creative executions. 5. Ensure brand visual and voice consistency across content experience executions 6. Develop and deploy actionable plans to evolve, grow and optimize content experiences and engagement. 7. Create recommendations for innovative content marketing experiences, initiatives and solutions. 8. Build and maintain partnerships with leaders across marketing and the enterprise, as well as with social media channel and agency partners. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree in Marketing, Communications, Business Administration or related field, or equivalent education and related training 2. Five years of related experience or an equivalent combination of education and experience 3. In-depth knowledge and expertise of principles, practices, theories, and/or methodologies associated with the Marketing discipline (e.g., Marketing P's, Market research, analytics, digital) 4. Experience managing or leading projects or project work streams and operates as a lead in a specialty capacity 5. Knowledge of the industry's competitive landscape and the factors that differentiate Truist and its competitors in the market 6. Ability to interpret and explain complex information to a range of audiences and build consensus among different stakeholders 7. Ability to provide direction, coaching and mentor experienced teammates 8. Fluent in Excel and PowerPoint, preparing presentations for senior level teammates 9. Expertise with social media channels including Facebook, Instagram, Pinterest, LinkedIn, SnapChat, YouTube, etc. Preferred Qualifications: 1. Financial services or related industry experience 2. Integrated marketing and/or digital marketing experience 3. Experience with delivering national social media and/or influencer marketing campaigns 4. Multi-cultural marketing experience OTHER JOB REQUIREMENTS / WORKING CONDITIONS Sitting Frequently (25% - 50% of the time) Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. Travel Up to 25% General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

About Truist Financial

Truist Financial Careers

Join the dynamic team at Truist Financial, a leader in the financial services sector, and propel your career to new heights. At Truist Financial, we offer more than just job opportunities; we provide a platform for professional growth and innovation in an environment that values diversity and leadership.

Why Truist Financial?

At Truist Financial, we are committed to building a diverse and inclusive workplace where every team member is empowered to contribute their unique skills and perspectives. We believe that our strength lies in our diversity, and we are dedicated to fostering a culture that embraces the differences that make each of us unique.

Explore a World of Opportunities

Whether you're seeking your first internship or a seasoned professional looking to advance your career, Truist Financial offers a range of employment opportunities across various disciplines. Our team is growing, and we are constantly looking for talented individuals who are eager to make an impact.

Innovate and Lead

Join us and be part of a culture of innovation where your ideas can help shape the future of banking. At Truist Financial, you’ll work alongside industry leaders and have access to cutting-edge resources that foster continuous professional development and innovation.

Develop Your Career

Truist Financial is deeply invested in the career progression of our employees. We offer robust training programs, including leadership development and diversity training, to ensure you have the tools needed to succeed. Our commitment to your growth is reflected in our comprehensive benefits package, designed to support you both professionally and personally.

Networking and Professional Development

Enhance your professional network and connect with like-minded colleagues through our various networking events and community engagement initiatives. At Truist Financial, we believe in the power of connections and the impact they can have on your career.

Join Our Team

Ready to take the next step in your career? Explore the current job openings at Truist Financial. We are hiring across multiple departments, looking for passionate, curious, and innovative individuals to join our team. Check out our available positions and find the one that best matches your skills and interests.

Prepare for Your Interview

Make a great first impression. Visit our Careers page for tips on how to craft a compelling resume and succeed in your interview at Truist Financial. We are excited to see how you can contribute to our team and help us drive the future of banking.

Stay Connected

Don’t miss out on future opportunities or insights into our company culture and industry trends. Subscribe to our job alert emails and stay informed about new positions and career tips directly from our professionals. At Truist Financial, we’re not just offering jobs; we’re building careers. Join us and discover how you can make a difference and fuel your future.

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Learn more about Truist Financial
Size
50,283 employees
Market Cap
$56.6 billion
Industry
5 Year Trend
+14.3%
NASDAQ

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