Over 5 years of experience in content design or UX writing, showcasing a robust portfolio.
Ability to create effective help and instructional content for digital interfaces.
Familiarity with design systems and adherence to content standards.
Strong collaboration skills with product and tech teams, coupled with effective stakeholder management.
Proficiency in design and collaboration tools like Figma, Lucid, Confluence, or Miro; experience in financial services is preferable.
Knowledge of AI tools and accessibility standards (WCAG 2.1 AA) is advantageous.
Responsibilities
Conduct UX writing for apps, websites, and complex processes.
Assist in redesigning legacy products and launching new ones.
Ensure content clarity, accuracy, and compliance with regulations.
Provide on-call support for urgent content requirements.
Develop engaging help articles, FAQs, and educational materials for user onboarding in payment products.
Maintain content consistency through contributions to style guides and design standards.
Create reusable content components and identify standardization opportunities across platforms.
Full Job Description
Sr Content Designer Responsibilities:
UX writing for apps, web, and complex process screens
Supporting legacy redesigns and net new product launches
Ensuring clarity, accuracy, and regulatory compliance
Acting as on-call support for high priority content needs
Develop clear, engaging help articles, FAQs, tooltips, and educational materials for payments products to support user onboarding and activation.
Ensure content consistency by contributing to style guides, content patterns, and design standards.
Create reusable content components and identify opportunities for standardization across platforms.
Sr Content Designer Qualifications:
Over 5 years of experience in content design, UX writing, or related fields with a strong portfolio.
Proven ability to craft help and instructional content for digital products.
Experience working within established design systems and content standards.
Skilled in collaborating with product and technology teams, with strong stakeholder management skills.
Proficiency with tools such as Figma, Lucid, Confluence, or Miro. A background in payments, financial services, or banking is preferred; familiarity with AI tools and accessibility standards (WCAG 2.1 AA) is a plus.
