Over 5 years of experience in content design or UX writing with a strong portfolio.
Proven ability to create help and instructional content for digital products.
Experience with established design systems and content standards.
Skilled in collaboration with product and technology teams.
Proficiency in tools like Figma, Lucid, Confluence, or Miro; preferred experience in financial services or banking.
Responsibilities
Write clear UX content for apps, web, and complex process screens.
Support legacy redesigns and new product launches.
Ensure content clarity, accuracy, and regulatory compliance.
Act as on-call support for urgent content needs.
Develop engaging help articles, FAQs, and educational materials for payment products.
Contribute to content style guides and design standards for consistency.
Create reusable content components and identify standardization opportunities.
Benefits
Flexible work hours and remote work options.
Professional development opportunities and training.
Access to cutting-edge tools and technology.
Collaborative and inclusive company culture.
Opportunities for career growth within the organization.
Full Job Description
Sr Content Designer Responsibilities:
UX writing for apps, web, and complex process screens
Supporting legacy redesigns and net new product launches
Ensuring clarity, accuracy, and regulatory compliance
Acting as on-call support for high priority content needs
Develop clear, engaging help articles, FAQs, tooltips, and educational materials for payments products to support user onboarding and activation.
Ensure content consistency by contributing to style guides, content patterns, and design standards.
Create reusable content components and identify opportunities for standardization across platforms.
Sr Content Designer Qualifications:
Over 5 years of experience in content design, UX writing, or related fields with a strong portfolio.
Proven ability to craft help and instructional content for digital products.
Experience working within established design systems and content standards.
Skilled in collaborating with product and technology teams, with strong stakeholder management skills.
Proficiency with tools such as Figma, Lucid, Confluence, or Miro. A background in payments, financial services, or banking is preferred; familiarity with AI tools and accessibility standards (WCAG 2.1 AA) is a plus.
