Over 5 years of experience in content design, UX writing, or related fields with a strong portfolio.
Proven ability to craft help and instructional content for digital products.
Experience within established design systems and content standards.
Skilled in collaborating with product and technology teams, with strong stakeholder management skills.
Proficiency with Figma, Lucid, Confluence, or Miro; background in payments or financial services preferred; familiarity with AI tools and accessibility standards is a plus.
Responsibilities
Execute UX writing for applications, websites, and complex process screens.
Support redesigns of legacy products and launches of new offerings.
Ensure content clarity, accuracy, and compliance with regulations.
Serve as on-call support for urgent content needs.
Develop engaging help articles, FAQs, tooltips, and onboarding materials for payments products.
Contribute to content style guides, patterns, and design standards to maintain consistency.
Create reusable content components and identify standardization opportunities across various platforms.
Benefits
Flexible working arrangements to support work-life balance.
Opportunities for professional development and skill enhancement.
Collaborative work environment with cross-functional teams.
Access to cutting-edge design tools and methodologies.
Potential involvement in innovative financial product launches.
Full Job Description
Sr Content Designer Responsibilities:
UX writing for apps, web, and complex process screens
Supporting legacy redesigns and net new product launches
Ensuring clarity, accuracy, and regulatory compliance
Acting as on-call support for high priority content needs
Develop clear, engaging help articles, FAQs, tooltips, and educational materials for payments products to support user onboarding and activation.
Ensure content consistency by contributing to style guides, content patterns, and design standards.
Create reusable content components and identify opportunities for standardization across platforms.
Sr Content Designer Qualifications:
Over 5 years of experience in content design, UX writing, or related fields with a strong portfolio.
Proven ability to craft help and instructional content for digital products.
Experience working within established design systems and content standards.
Skilled in collaborating with product and technology teams, with strong stakeholder management skills.
Proficiency with tools such as Figma, Lucid, Confluence, or Miro. A background in payments, financial services, or banking is preferred; familiarity with AI tools and accessibility standards (WCAG 2.1 AA) is a plus.
