OpenAI

Consumer Marketing Lead, ChatGPT

OpenAI$130K — $180K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in senior marketing roles within consumer technology sectors, emphasizing product launch and growth.
  • Demonstrated ability to translate complex technologies into accessible narratives and value propositions.
  • Experience in building integrated marketing plans across multiple channels and international markets.
  • Strong analytical skills to set KPIs and diagnose issues impacting product adoption.
  • Proven track record of leading teams through the product lifecycle, from development to sustained user engagement.

Responsibilities

  • Own and drive the marketing strategy for new ChatGPT capabilities from concept to launch.
  • Translate technical complexities into simple, impactful messages for users.
  • Develop and implement comprehensive go-to-market strategies across various marketing functions.
  • Create strategies that turn attention into sustained user engagement and revenue growth.
  • Set priorities and success measures for product portfolios based on market and consumer insights.

Benefits

  • Hybrid work model with 3 days in-office per week.
  • Relocation assistance for new employees.
Full Job Description
About the Role

We are looking for a senior marketing leader to own how new ChatGPT capabilities and products go to market and grow over time. You will connect product strategy, launch planning, advertising, scaled marketing, partnerships, and performance into one coherent system-so our biggest moments do more than generate attention; they are the beginning of how we change people's understanding and usage of ChatGPT.

This role sits at the intersection of Product, Brand Marketing, and Growth. You will work upstream with Product Marketing to shape audience, positioning, proof, readiness, and measurement, then lead cross-functional teams through launch and scaled marketing programs that drive adoption, engagement, preference, and revenue.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:
  • Own the marketing strategy for a portfolio of new ChatGPT capabilities and products, from early product development through launch, sustained education, and optimization.
  • Translate complex technology into simple, differentiated value propositions, narratives, demonstrations, and experiences that make the next action obvious.
  • Build integrated go-to-market plans across product surfaces, communications, brand, creative, social, creators, partnerships, lifecycle, paid media, performance marketing, and international markets.
  • Create the launch-to-sustain strategy that turns high-attention moments into deeper feature adoption, repeat use, preference, retention, and paid growth.
  • Set portfolio priorities, investment recommendations, and success measures; use consumer, competitive, product, and campaign learning to influence the roadmap and improve the next wave.

You might thrive in this role if you:
  • Have led major consumer technology products or portfolios from zero-to-one launch through scaled adoption and sustained growth.
  • Blend deep product-marketing craft with strong integrated, brand, media, and performance instincts.
  • Can turn technical complexity into a human truth and a clear reason to choose, try, and return to a product.
  • Have exceptional creative judgment and can inspire ambitious work while giving precise, actionable feedback.
  • Think in systems and connect the product experience, narrative, audience, channels, and measurement into one plan.
  • Use research and data to set meaningful success measures, diagnose adoption barriers, and change course when the evidence demands it.
  • Are an influential cross-functional leader who creates clarity, makes hard tradeoffs, and cares deeply about responsible adoption.


About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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