Consulting Systems Engineer - Global Service Provider

US-AnywhereRemote in United States
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7 years of experience in Integration projects, focusing on physical design and construction.
  • Strong knowledge of industry standards for outdoor enclosures, notably Telcordia GR 487.
  • Proficient in electrical standards, cable termination techniques, and DC power systems.
  • Exceptional communication and interpersonal abilities.
  • Demonstrated leadership and strong personality in complex organizational structures.
  • Passionate about quality, accuracy, and proactive issue resolution.
  • Advanced Excel skills, along with knowledge of scripting and network equipment configuration.

Responsibilities

  • Collaborate with Outside Sales to present WWT's expertise in outdoor enclosure integration services.
  • Design and propose comprehensive infrastructure solutions for outdoor enclosures and modular data centers based on technology knowledge.
  • Identify and translate client technical priorities into integration opportunities alongside sales teams.
  • Ensure seamless coordination between account teams and technical resources during post-sale support.
  • Assist in delivering high-quality presales documentation, including configurations and architectural diagrams.
  • Apply best practices for installation involving cabling and power management, adhering to industry standards.
  • Assess customer power and cooling needs based on their specific physical setups.

Benefits

  • Health, Dental, and Vision Care
  • 401k Plan with Company Matching
  • Profit Sharing
  • Tuition Reimbursement
  • Paid Time Off, including parental and sick leave
  • Wellness program and Employee Assistance Program
  • Unique additional perks like Pet Insurance and Nursing Mothers Benefits.
Full Job Description
QUALIFICATIONS:
  • 7 years of experience with similar Integration projects, including physical design and construction.
  • Strong familiarity with industry standards related to outdoor enclosures, such as Telcordia GR 487.
  • Extensive experience with electrical standards, including associated cable termination techniques and DC power.
  • Excellent communication and interpersonal skills.
  • Excellent presentation and HPT skills.
  • Must have passion for driving quality, accuracy, and proactive exception handling.
  • Strong personality with leadership skills working in a complex matrix organization.
  • Strong presence and credibility to be proven at client site and internally.
  • Extensive knowledge related to the technical aspects of NAIC processes, organization, and workflows.
  • Mastery of the skills to assist and/or create, modify, and audit documentation required for Integration Center projects (RBI, SRF, Care Package, QA Checklist).
  • Strong skillset in usage of Excel, scripting languages, server and network equipment configuration validation utilities or console access.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current salary range (base + uncapped commissions) for this position is 200-300k OTE. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

Want to learn more about Global Service Provider Sales? Check out the Solutions and Services we provide on the platform: https://wwt.com

World Wide Technology, Inc. offers excellent benefits and competitive compensation. Visit our company web page at www.wwt.com for more information.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
  • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

World Wide Technology, Inc. has an opportunity available for a Consulting Systems Engineer (Infrastructure and Integration Specialist) to support our Global Service Provider Sales teams. The position will be located in the GHQ and NAIC area. This position will be focused on development of the design and validation of outdoor enclosure and modular data center projects to be constructed in the WWT Integration Centers, as well as HPC and traditional NAIC rack builds. Working in conjunction with Inside Sales, other Pre-Sales and Post Sales engineers, and Business Development team members, this technical Pre-Sales Engineer leverages appropriate WWT offerings and expertise to best address customer needs with a cost-effective solution and the best possible benefit to WWT.

This position will require the candidate to be adaptable to processes that are continually changing and provide input for areas that would benefit from process improvements, as well as developing personal and technical skills to master all aspects of the Infrastructure and Integration Specialist position are required.

RESPONSIBILITIES:
  • Aligns with other WWT Outside Sales team members to represent WWT's expertise for the selection and integration services related to outdoor enclosures for all assigned accounts.
  • Uses knowledge of technology, products and services to build comprehensive outdoor enclosure, modular data center, and HPC infrastructure solutions (and solution options) for the customer.
  • Works with clients and WWT Outside Sales team to obtain technical priorities, challenges, and initiatives that can be translated into WWT integration opportunities.
  • Ensures effective coordination and support between account teams and supporting post sale technical resources.
  • Responsible for assisting with the coordination, delivery, and quality of presales technology solution deliverables within the opportunity's domain, which may include items like configurations, architectural diagrams, and proposals. Specifically, assisting with Level of Efforts and RBI / SRF documentation post sales.
  • Understand best practices in installation of technologies such as inter-device cabling and power management; follow industry standards and customer specific design parameter thresholds.
  • Engage in learning opportunities for understanding the latest offerings in the outdoor enclosure and modular data center space.
  • Ability to assess power/cooling requirements based on customer's physical configuration.
  • Assists in statement of work review and development related to "Follow-The-Rack" type requirements.
  • Ensures that proposed solutions, when implemented, meet the needs and functional requirements of the customer, while meeting the highest of quality and industry standards.
  • Works closely with WWT Outside Sales to prioritize requests.
  • Interface with Integration Center PM, PE and Quality staff to facilitate the initiation of projects, resolution of in process exceptions, and verification of all quality and customer specific requirements are met prior to shipment.
  • Creatively align with GS&A and SC&E teams to deliver exceptional levels of WWT provided services.

About World Wide Technology Holding, LLC

World Wide Technology Holding, LLC Careers

Joining World Wide Technology Holding, LLC presents an unparalleled opportunity to become part of a leading team of professionals dedicated to driving technological innovation and excellence. This company stands out as a beacon of career growth and professional development in the tech industry.

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World Wide Technology Holding, LLC offers a variety of job opportunities that cater to a range of skills and interests. Each position is designed to harness the unique capabilities of each team member, contributing to the company's robust growth and industry leadership.

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At World Wide Technology Holding, LLC, career advancement is a priority. The company supports professional growth through comprehensive training programs, including leadership development and diversity training. These initiatives ensure that every employee has the tools and knowledge necessary to succeed.

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Employees at World Wide Technology Holding, LLC are part of a dynamic team that leads with innovation at the forefront of technology. The company's commitment to cutting-edge solutions offers team members the chance to work on transformative projects that impact industries and communities worldwide.

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For those starting their careers, internships at World Wide Technology Holding, LLC provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns receive mentorship from experienced professionals, enhancing their learning and networking opportunities.

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World Wide Technology Holding, LLC is dedicated to fostering a culture of leadership and skill development. The company encourages continuous learning and innovation, allowing employees to take on challenges that refine their abilities and push professional boundaries.

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The commitment to diversity at World Wide Technology Holding, LLC enriches the company culture and promotes a broader perspective within the team. Diversity training is integral, supporting an inclusive environment where all voices are heard and valued.

Benefits and Employee Well-being

Recognizing the importance of a balanced life, World Wide Technology Holding, LLC offers comprehensive benefits designed to support the well-being of its team members. These benefits cover health, financial security, and work-life balance, ensuring employees are well taken care of.

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World Wide Technology Holding, LLC is actively hiring and looking for individuals who are passionate, creative, and driven to excel. Interested candidates are encouraged to review open positions, submit a resume, and prepare for an interview process that values insight and readiness.

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