Guidehouse

Consultant, Technical Writer and Process Improvement Analyst

Guidehouse$74K — $124K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree from an accredited college or university
  • 1-3 years of experience in consulting, communications, technical writing, or business analysis
  • Demonstrated ability to write clearly and concisely for various audiences
  • Experience developing presentations, guidance documents, or training materials
  • Strong organizational skills and attention to detail
  • Ability to synthesize information into cohesive deliverables
  • Strong Microsoft Office skills, particularly in Word, PowerPoint, and Excel
  • Ability to work independently while collaborating effectively within project teams

Responsibilities

  • Support documentation and analysis of business processes and program requirements
  • Draft and maintain SOPs, job aids, and training materials
  • Translate complex technical information into clear guidance materials
  • Support stakeholder interviews and requirements gathering activities
  • Assist with development of onboarding resources and knowledge repositories
  • Conduct research to support process improvement recommendations
  • Develop presentations and reports for client review

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Eligible for discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life Insurance
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability coverage
  • Student Loan PayDown program
  • Tuition Reimbursement and learning opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend
Full Job Description

Job Family:

Management Consulting


Travel Required:

Up to 10%


Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

  • Support documentation and analysis of business processes, workflows, operating procedures, and program requirements.

  • Draft and maintain SOPs, job aids, quick reference guides, training materials, and implementation documentation.

  • Translate complex technical, regulatory, and policy information into clear, user-friendly guidance materials.

  • Support stakeholder interviews, note-taking, requirements gathering, and workshop facilitation activities.

  • Assist with development of onboarding resources, instructional materials, and knowledge repositories.

  • Conduct research and analysis to support process improvement recommendations and implementation activities.

  • Develop presentations, reports, and supporting project artifacts for client review.

What You Will Need:

  • Bachelor's degree from an accredited college or university.

  • 1-3 years of experience in consulting, communications, technical writing, business analysis, or a related field.

  • Demonstrated ability to write clearly and concisely for a variety of audiences.

  • Experience developing presentations, guidance documents, reports, or training materials.

  • Strong organizational skills and attention to detail.

  • Ability to synthesize information from multiple sources into cohesive deliverables.

  • Strong Microsoft Office skills, particularly Word, PowerPoint, and Excel.

  • Ability to work independently while collaborating effectively within project teams.

What Would Be Nice To Have:

  • Experience developing SOPs, playbooks, or operational documentation.

  • Experience supporting federal agencies or government clients.

  • Familiarity with grants management, compliance programs, or program administration activities.

  • Experience developing training materials, videos, or learning content.

  • Exposure to process improvement or business transformation initiatives.

  • Experience supporting change management or communications efforts.

The annual salary range for this position is $74,000.00-$124,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.


What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Position may be eligible for a discretionary variable incentive bonus

  • Parental Leave and Adoption Assistance

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Student Loan PayDown

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

  • Mobility Stipend

About Guidehouse

Guidehouse is a management consulting firm headquartered in Washington, D.C. The firm provides consulting services to clients in the public and commercial sectors, with a focus on energy, financial services, healthcare, national security, and aerospace and defense. Guidehouse was founded in 2018 as a spin-off from PwC. The firm has over 7,000 employees and operates in more than 50 locations worldwide.
Learn more about Guidehouse
Size
8,000 employees
Industry
Founded
2018

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