Consultant EVIP Relocation - US Based Remote

Anywhere Real Estate • $80K — $95K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Minimum 3 years in relocation/mobility and Domestic Homesale experience required.
  • Bachelor degree preferred.
  • Demonstrated technical skills in Atlas, Hex, Cartus Online, EXCEL, WORD, and other relevant applications.
  • High level of accuracy and process orientation required.
  • Proven excellent service history and demonstrated leadership skills required.
  • Experience working with high level executives preferred.

Responsibilities

  • Provide single point of coordination for all phases of relocation activities on behalf of the client.
  • Deliver exemplary, high-touch service through proactive communication and efficient caseload management.
  • Reduce touch points between the customer and suppliers for smoother processes.
  • Coordinate between suppliers to avoid duplication of customer document submissions.
  • Maintain 24/7 accessibility to support client needs.
  • Review and interpret supplier reports related to the relocation process.
  • Facilitate CARTUS's products and services to customers according to established standards.

Benefits

  • Work in a fully remote position offering flexibility.
  • Access to CARTUS's extensive relocation and mobility resources.
  • Engagement in special projects, including training and client presentations.
  • Opportunity for a reduced caseload, focusing on quality service delivery.
Full Job Description
Job Description

Premier Executive Consultant (EVIP) - Remote
Primary function:

The Executive Support Consultant serves as the Single Point of Contact, owner and navigator of the relocation process for senior level/ Executive VIP customers. Responsibilities include, but are not limited to: providing 24/7 availability; administering relocation policy/program including full scope of outsourced domestic and/or international services; maintain a reduced caseload, while ensuring client needs are met in a timely efficient manner through delivery of excellent service. Preference is for both domestic and international experience, but either will be considered.
Major duties and responsibilities:
  • Provide single point of coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement.
  • Perform exemplary, high-touch service through:
  • timely, proactive communication and caseload management;
  • reduction of touch points between customer and suppliers;
  • coordination between suppliers to avoid duplication of customer document submission;
  • 24/7 accessibility;
  • Assistance with completing customer's needs assessment and required documentation;
  • Hands on review, interpretation, and communication of supplier reports (i.e. bma's, appraisals, inspections, household goods surveys, etc) as applicable to each move
  • Demonstrate knowledge of CARTUS products and services in all interactions with client and customer
  • Coordinate/Facilitate CARTUS's products and services to assigned customers according to prescribed CARTUS's standards
  • Conduct weekly updates with suppliers and support groups servicing assigned caseload
  • Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue
  • Ensure data integrity in all CARTUS systems.
  • Maintain and enhance relationships with CARTUS's internal departments and external suppliers/partners in regards to meeting and exceeding client needs
  • Track policy exceptions in Atlas and communicate requests and trending as may occur to the Account Executive
  • Provide data input for client customized reports
  • Participate in special projects as needed, including client presentations, client/supplier training


Critical dimensions/selection criteria:
  • Demonstrated ability to meet/exceed company service goals
  • Clear and concise written and verbal communication skills
  • Strategic thinker -strong judgment and decision making skills
  • Interpersonal/Influencing skills
  • Detail oriented; ability to multitask
  • Innovative and resourceful
  • Flexibility - this is a 24/7 role - further details will be discussed in interview
  • Manage stress and pressure
  • Ability to plan and organize
Qualifications/selection criteria:
  • Minimum 3 years in relocation/mobility and Domestic Homesale experience required
  • Bachelor degree preferred
  • Demonstrated technical skills including Atlas, Hex, Cartus Online, EXCEL, WORD, and other systems and applications as may be required
  • High level of accuracy and process orientation required
  • Demonstrated ability to problem solve and manage multiple priorities required
  • Strong communication, interpersonal and influencing skills required
  • Proven excellent service history required
  • Demonstrated leadership skills required
  • This role is working with executives - experience working with high level executives preferred.


About Anywhere Real Estate

Anywhere Real Estate Careers

Joining Anywhere Real Estate offers an unparalleled opportunity to become part of a leading team in the real estate industry, where innovation, leadership, and professional growth are at the forefront of their mission. Anywhere Real Estate is renowned for fostering a culture of diversity and inclusion, making it a prime choice for individuals seeking not only a job but a meaningful career in real estate.

Explore Job Opportunities

Anywhere Real Estate is actively hiring, with numerous job opportunities designed to cater to a variety of skills and professional interests. Whether looking to start a career through an internship or seeking a senior position, Anywhere Real Estate provides a platform where talents are nurtured, and careers are built.

Experience Professional Growth

At Anywhere Real Estate, growth is a fundamental part of the company ethos. Employees are encouraged to expand their horizons through continuous learning and leadership training programs. The company supports career advancement with resources that help individuals gain new skills and take on challenging roles.

Join a Diverse Team

The team at Anyhere Real Estate is composed of dedicated professionals from diverse backgrounds, all working together to innovate and drive success in the real estate market. The company values diversity and offers diversity training to ensure all team members are equipped to contribute to an inclusive environment.

Benefits and Culture

Working at Anywhere Real Estate comes with a comprehensive benefits package that underscores the company's commitment to the well-being and satisfaction of its team members. The culture at Anywhere Real Estate is built on a foundation of respect, integrity, and collaboration, making it an ideal workplace for those who value both personal and professional development.

Networking and Innovation

Employees at Anywhere Real Estate are encouraged to engage in networking opportunities within and beyond the company, enhancing their career prospects and industry knowledge. Innovation is at the core of the company's operations, driving the development of cutting-edge real estate solutions that set industry standards.

How to Apply

To explore available positions at Anywhere Real Estate, prospective candidates are encouraged to visit the Careers section on the company website. Here, they can find information on how to submit a resume, prepare for an interview, and understand what Anywhere Real Estate looks for in potential team members.

Stay Connected

Keep up to date with the latest from Anywhere Real Estate by following their career blog. Gain insights from insider perspectives, and stay informed about new employment opportunities and company news.

Career Development

Anywhere Real Estate is committed to supporting its employees' career paths with unmatched training and certification support. The company's dedication to professional development ensures that every team member has the tools to succeed and make a significant impact in the real estate sector.

Join Anywhere Real Estate

Discover the rewarding career opportunities at Anywhere Real Estate. With a commitment to employee growth, a diverse and inclusive culture, and a drive for innovation, Anywhere Real Estate is the perfect place to advance your career in real estate. Search for open positions that match your skills and interests, and become part of a leading real estate team today.
Learn more about Anywhere Real Estate
Industry
Real Estate & Construction
* Ladders Estimates

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