We’re seeking someone to join our team as a Lead Software Production Management & Reliability Engineering to bring your passion for technology to enable the team to operate more efficiently in a fast-paced environment and help provide best in class services to the Firm’s clients through improvements in production management, service availability, observability, scalability, performance, and resilience.
In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is Lead Software Production Management & Reliability
Engineering at Vice President, which is part of the job family responsible for overseeing the production environment, ensuring the operational reliability of deployed software, and implementing strategies to optimize performance and minimize downtime.
What you'll do in the role:
- Contribute to the function through complex project tasks and initiatives.
- Interact regularly with team members and occasionally leadership on a range
of topics.
- Working closely with engineering/development teams to design, build, and
maintain systems.
- Troubleshooting issues across the entire technology stack: hardware, software, application, and network.
- Identifying and driving opportunities to improve automation for our platforms; scope and create automation for deployment, management, and visibility of our services.
- Proactively identifying and addressing systems reliability risks.
- Working alongside existing global and regional team members on a follow-the-sun basis.
- Represent the RPE organization in design reviews and operational readiness exercises for new and existing services.
What you'll bring to the role:
- Ability to process information, translate into plans and present summaries to
stakeholders.
- Experienced understanding of business line and discipline.
- Bachelor's degree in computer science or related field;
- Proficiency with Linux;
- Strong experience in Database scripting (stored procedure and compound SQL) and data analysis in PostgreSQL, DB2, Snowflake or MongoDB etc.; DB monitoring and performance tuning;
- Working experience in Python/Shell scripting;
- Troubleshooting skills (tracking trends, producing metrics and analysis);
- Strong verbal and written skills required to interact with global teams and customers;
- Flexibility of work in shift and perform on-call responsibility; Working from office (3 days per week minimum is the current policy).
- At least 4 years' relevant experience would generally be expected to find the skills required for this role.
