CDW Corporation

Consultant Automation Engineering

CDW Corporation$90K — $120K *
US-AnywhereRemote in Canada
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 3-year diploma in a related field such as Engineering or Computer Science.
  • Proven programming skills in languages such as Python, Bash, and PowerShell.
  • Experience with Security Orchestration and Automation (SOAR) platforms.
  • Familiarity with machine learning frameworks and MLOPS solutions.
  • Experience with REST and third-party API integrations.
  • Strong understanding of IT security practices and automation workflows.
  • Experience with version control systems like GitHub.
  • Knowledge of CI/CD practices and tools for efficient software development.

Responsibilities

  • Manage and maintain the SOAR infrastructure and related processes.
  • Collaborate with team members on requirements gathering and development.
  • Support initiatives to identify security automation opportunities.
  • Measure the efficiencies gained from automation solutions.
  • Collaborate with teams to enhance data and detection capabilities.
  • Conduct quality checks on automations to ensure continuous improvement.
  • Perform analysis and testing on system upgrades and new releases.

Benefits

  • Opportunities for professional development and certifications.
  • Mentorship programs available for career growth.
  • Positive, collaborative team environment.
  • Involvement in innovative security automation projects.
Full Job Description
The Consultant Automation Engineering primarily supports the SOC and its various functions, including the Security Orchestration & Automation (SOAR) platform and playbooks development and maintenance. Performs ongoing client support for highly complex technical performance issues and ensures adherence to service level agreements and customer service excellence. Recommends process enhancements and drives efficiency through continuous leverage of automation.

What You'll Do:

Services Delivery:
  • Manages, monitors and maintains the SOAR infrastructure and its supporting processes
  • Collaborate closely with the team on development of process, requirements gathering and planning, testing, implementation, and maintenance
  • Knowledge of Business Process Model and Notation (BPMN)
  • Support initiatives to proactively identify security automation and machine learning opportunities.
  • Measures the efficiencies gained from the deployed automation
  • Collaborate with the detection engineering/content development team to build end to end solutions to enrich data and use cases, to detect complex attacks.
  • Provide quality checks on automations, to reduce errors and enforce continuous improvement.
  • Recommends new and unconventional solutions to resolve technical problems based on business goals and data analysis
  • Develops customized reports and presentations, and provides technical knowledge transfer and analysis to clients on performance status, trends, and metrics
  • Recommend process enhancements and drives efficiency by leveraging automation, along with machine and deep learning.
  • Performs ongoing analysis and system testing of new system releases, upgrades, and/or patches to supported technologies. Makes system upgrade recommendations
  • Applies Trusted Advisor techniques to build up client trust and influence loyalty
  • Smoothly handles tough clients, minimizing escalations


Professional Development:
  • Provides mentorship and serves as an escalation point for complex technical related issues related to security automation and orchestration platform
  • Develops best practices, strategies, methodologies, documentation and templates suitable for use by other Consultants and Analysts
  • Attends training sessions or shadowing activities, and obtains industry related certifications as determined by the Manager
  • Role Model for Positive Behaviours
  • Solutions presented to improve the business


What You Need to Succeed:

Must-Have:
  • Bachelor's degree (B.A./B.S.) or 3-year diploma in Engineering, Computer Science, Statistics, Data Science, or a Technology related field
  • Proven expertise in programming languages such as Python, Bash and or PowerShell
  • Proven expertise supporting Security Orchestration and Automation (SOAR) platforms/infrastructure
  • Knowledge of machine learning frameworks and MLOPS solutions.
  • Proven experience working with REST and other third-party API integrations.
  • Knowledge of software development best practices, including coding standards, code reviews, and testing methodologies.
  • Strong understanding of IT security concepts and practices, with demonstrative experience in automating Information Security practices and workflows
  • Experienced in utilizing GitHub for version control, collaboration, and code repository management.
  • Familiarity with continuous integration and continuous deployment (CI/CD) practices to streamline software development and deployment processes.
  • Experience in utilizing CI/CD tools (such as GitHub Actions) to automate build, test, and deployment processes, ensuring smooth and efficient software delivery.
  • Familiarity with infrastructure-as-code (IaC) tools (e.g., Terraform, CloudFormation) to automate infrastructure provisioning and ensure consistent environments throughout the development lifecycle.
  • Strong verbal communications skills and concise written communication skills.
  • Strong organizational and multi-tasking and time management skills.
  • Prefers to work in agile team environment
  • 4+ years Information Technology experience, to include 3+ years of Cyber Security Experience
  • 3+ years of experience developing with Python, PowerShell and/or Bash.
  • Strong understanding of security tools, (Firewalls, SIEM, EDR, XDR, etc.) and SOAR platforms
  • Experience presenting ideas and solutions to clients and adapting presentation style to fit particular client situations
  • Demonstrated ability to communicate in clear, concise and crisp messages to a variety of audiences that instigate appropriate actions
  • Proven ability to effectively present in a variety of formal and informal settings: one-on-one, small and large groups, using a variety of presentation methods to sustain the audiences' engagement
  • Demonstrated ability to manage time to focus on priorities and handle multiple tasks simultaneously
  • Demonstrated ability to establish a collaborative approach to problem solving, ensuring that solutions generated by the team are tested and proven
  • Demonstrated ability to mentor less experienced team members
  • Demonstrated ability to work under minimal supervision, using latitude for independent judgment
  • Demonstrated Word, Excel, Visio, LucidCharts, PowerPoint and Outlook skills


Nice-to-have:
  • Previous experience working in a Security Operations Centre (SOC) environment
  • Master's degree (B.A./B.S.) or 3-year diploma in Engineering, Computer Science, Statistics, Data Science, or a Technology related field
  • Experience building and supporting Machine Learning (ML) systems, delivering efficient, reusable, and reliable security automations and ML solutions
  • Experience leveraging Large Language Models (LLMs) as a force multiplier for security analysis


Essential Functions:

The position is mostly 9 am to 5 pm Monday to Friday but may require callouts from time-to-time.

The above primary duties, responsibilities, and position requirements are not all inclusive.

About CDW Corporation

CDW is a provider of IT solutions for business, government, education, and healthcare. It features dedicated account managers who help customers choose the right technology products and services to meet their needs. The company’s solution architects offer expertise in designing customized solutions, while its advanced technology engineers assist customers with the implementation and long-term management of those solutions. Headquartered in Vernon Hills, Illinois, With a balanced portfolio of 250,000 small-, medium- and large-sized customers, CDW generated net sales of $10.1 billion in 2012, and employs more than 6,800 coworkers in 25 locations across the U.S. and Canada. Founded in 1984 by entrepreneur Michael Krasny, CDW pioneered the business model that melds personalized business-to-business technology distribution with advanced technology services. Today, CDW is ranked No. 31 on Forbes’ list of America’s Largest Private Companies and No. 267 on the FORTUNE 500 list of America’s top companies.

CDW Corporation Careers

Join the vibrant team at CDW Corporation, a leading provider of technology solutions and services, where innovation, leadership, and growth are at the heart of what we do. As a powerhouse in the tech industry, CDW Corporation offers unparalleled job opportunities to both seasoned professionals and those at the start of their careers.

Work You’ll Do

At CDW Corporation, you’ll be part of a culture that cherishes diversity, innovation, and leadership. Our team is composed of over 10,000 strong, dedicated professionals who lead the way in technology and consulting services. We are committed to helping some of the world’s most well-known companies navigate their digital transformation journeys.

Explore Professional Growth and Development

CDW Corporation is not just a company; it's a place where you can shape your future. With a variety of career paths available, your professional growth is supported by robust training programs, diversity training, and opportunities for leadership development. We believe in fostering a culture where innovation thrives and where our employees are encouraged to develop new skills and gain valuable experiences.

Internship Programs

Kickstart your career with CDW Corporation’s dynamic internship programs. These opportunities allow you to apply your skills in real-world scenarios, ensuring you gain the experience and insights needed to excel. Our internships are designed to transform students into professionals by involving them in projects that promote problem-solving, networking, and professional growth.

Join Our Team

Discover the wide range of job opportunities at CDW Corporation, from technology to business management. Each position offers a chance to work on transformative technology solutions while building a career that aligns with your passions and skills.

Benefits of Working at CDW Corporation

Choosing to work at CDW Corporation means opting for a career that comes with competitive benefits designed to support you and your family. These include health, dental, and vision insurance, employee wellness programs, and generous retirement plans. Our commitment to employee well-being is reflected in every aspect of our corporate structure.

Inclusive Hiring Process

Our hiring process is designed to be transparent and inclusive, ensuring that all candidates, regardless of background, feel valued from the initial interview through to potential employment. We look for passionate, curious, and innovative team players who are ready to drive change. Prepare your resume, sharpen your interview skills, and get ready to join a team that’s at the forefront of the technology sector.

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Learn more about CDW Corporation
Size
13,900 employees
Market Cap
$24.1 billion
Industry
Net Income
$788.4 million
Founded
1984
5 Year Trend
+8.8%
Revenue
$18.4 billion
NASDAQ

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