Construction Operations Manager

Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of construction management or operations leadership experience
  • Proven ability to manage multiple projects concurrently
  • Strong understanding of project management and financial metrics
  • Experience in leading and developing high-performance teams
  • Excellent communication and problem-solving skills
  • Knowledge of Xactimate and insurance restoration processes

Responsibilities

  • Direct and oversee all reconstruction and construction operations
  • Ensure project completion on schedule and within budget
  • Establish operational processes and best practices
  • Monitor project performance and customer satisfaction
  • Lead initiatives for improving efficiency and profitability
  • Recruit and develop Project Managers and field personnel
  • Foster a culture of operational excellence

Benefits

  • Company vehicle or vehicle allowance
  • 401(k) and matching
  • Bonus based on performance
  • Dental, health, and vision insurance
  • Opportunity for advancement
  • Training and development support
Full Job Description
Benefits:
  • Company vehicle or vehicle allowance
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance
  • Competitive salary


Construction Operations | Project Management | Team Leadership

We are seeking an experienced Construction Operations Manager to lead the overall performance, profitability, and operational execution of our reconstruction division. This role is responsible for overseeing all aspects of construction operations, including project management, production teams, subcontractor relationships, scheduling, budgeting, quality control, and customer satisfaction.

The Construction Operations Manager serves as the operational leader for reconstruction services and is accountable for driving project profitability, developing high performing teams, improving operational efficiency, and delivering an exceptional customer experience.

This position offers the opportunity to lead a growing construction operation while partnering with executive leadership to drive strategic initiatives and long term growth.

Key Responsibilities

Operational Leadership
  • Direct and oversee all reconstruction and construction operations
  • Ensure projects are completed safely, on schedule, within budget, and according to company standards
  • Establish and maintain operational processes, procedures, and best practices
  • Monitor project performance, productivity, quality, and customer satisfaction metrics
  • Lead continuous improvement initiatives to increase efficiency and profitability

Financial Management
  • Maintain accountability for divisional financial performance
  • Review project budgets, estimates, job costing, and profit margins
  • Monitor work in progress, revenue forecasts, and backlog management
  • Identify opportunities to improve profitability and operational performance
  • Ensure proper utilization of labor, equipment, and subcontractor resources

Team Leadership
  • Recruit, develop, and retain high performing Project Managers, Superintendents, and field personnel
  • Provide coaching, training, performance management, and career development
  • Establish clear expectations, accountability measures, and performance standards
  • Foster a culture of teamwork, professionalism, and operational excellence

Project Oversight
  • Review and monitor project schedules, milestones, and production targets
  • Ensure compliance with contracts, building codes, safety regulations, and company policies
  • Resolve project challenges and escalated customer concerns
  • Maintain strong relationships with customers, subcontractors, vendors, and business partners
  • Ensure accurate project documentation and reporting

Strategic Growth
  • Partner with executive leadership to support growth initiatives and market expansion
  • Identify opportunities to improve operational capabilities and customer service
  • Assist in developing annual budgets, goals, and performance objectives
  • Support business development efforts through operational excellence and customer retention

Qualifications
  • 5+ years of construction management, operations management, or restoration leadership experience
  • Proven experience managing multiple construction projects simultaneously
  • Strong understanding of project management, scheduling, budgeting, and job costing
  • Experience leading and developing construction teams
  • Ability to analyze financial reports and operational metrics
  • Excellent communication, leadership, and problem solving skills
  • Knowledge of Xactimate and insurance restoration processes


Compensation

Salary commensurate with experience. Performance incentives available based on operational and financial results.

Compensation: $75,000.00 - $100,000.00 per year

Picture yourself here fulfilling your potential

About Institute of Inspection Cleaning and Restoration Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a non-profit organization that sets standards for the cleaning and restoration industry. The IICRC was founded in 1972 and is headquartered in Las Vegas, Nevada. The organization provides training and certification programs for professionals in the industry, and also serves as a resource for consumers seeking information about cleaning and restoration services. The IICRC has developed several standards for the industry, including the ANSI/IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration and the ANSI/IICRC S520 Standard and Reference Guide for Professional Mold Remediation. The current President of the IICRC is Kevin Pearson.
Learn more about Institute of Inspection Cleaning and Restoration Certification
Size
50 employees
Industry
Founded
1972

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