The Travelers Companies, Inc

Construction Liability Technical Specialist

The Travelers Companies, Inc • $85K — $141K *
Overland Park, KS 66212Hybrid
Real Estate & Construction
5 - 7 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • 5-7 years of insurance claims experience, ideally in construction
  • Proficient in claims management software and insurance principles
  • Strong negotiation, analytical, and problem-solving skills
  • Exceptional customer service attitude
  • High School Diploma or GED required; insurance license preferred

Responsibilities

  • Manage a caseload of complex construction claims autonomously
  • Conduct detailed investigations ensuring compliance with laws and regulations
  • Interpret and analyze insurance contracts and exclusions effectively
  • Keep accurate claim records and adhere to internal compliance protocols
  • Collaborate with internal teams and legal counsel for claim resolution
  • Mentor and guide less experienced claim representatives

Benefits

  • Comprehensive health insurance starting day one for employees and dependents
  • 401(k) contributions matched dollar-for-dollar up to 5% and a fully funded pension plan
  • Minimum 20 days of Paid Time Off annually plus 9 paid holidays
  • Access to a wellness program with mental health resources
  • Encouragement of volunteerism with matching programs for charitable contributions
Full Job Description
Job Category
Claim

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range
$85,600.00 - $141,200.00

Target Openings
1

What Is the Opportunity?
Be the Hero in Someone's Story

When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most.

As a Technical Specialist, you are responsible for handling complex, high-exposure claims.

In this technical role, you will leverage your background in claims management, investigative techniques, coverage evaluation, and settlement negotiation to ensure timely, fair, and cost-effective resolution of claims.

You will serve as a technical resource to customers and team members.
What Will You Do?
  • Independently manage a caseload of construction claims.
  • Conduct thorough investigations, including policy review, liability, damages, and comply with applicable laws/regulations.
  • Analyze and interpret insurance contracts, endorsements, and exclusions to determine applicability.
  • Maintain detailed and accurate claim documentation and comply with internal protocols and regulatory requirements.
  • Coordinate with internal teams, legal counsel, etc.
  • Provide guidance and mentorship to Claim Reps and Claim Rep Trainees sharing knowledge and best practices to foster their development.

What Will Our Ideal Candidate Have?
  • Five years of experience in insurance claims, preferably construction claims.
  • Experience with claims management and software systems.
  • Strong understanding of insurance principles, terminology with the ability to understand and articulate policies.
  • Strong analytical and problem-solving skills.
  • Proven ability to handle complex claims and negotiate settlements.
  • Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants.

What is a Must Have?
  • High School Diploma or GED.
  • 2 years of liability claim handling experience and/or comparable litigation claim experience.
  • In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements.
  • Generally, License(s) are required to be obtained within three months of starting the job.

What Is in It for You?
  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

About The Travelers Companies, Inc

Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of their customers and anticipating their needs for the future. There is no stronger testament to their dedication to protecting customers from loss than their continued innovation and ability to transform their industry. In fact, from the first-ever auto and space travel policies and hybrid car discount, to the 2009 founding of The Travelers Institute for public policy, their history of advancements has propelled their company—and their industry—towards ever higher standards for customers. Travelers is a company that works hard at the science of what they do: they analyze information, process perspectives and measure results to create the best combination of products and services. They work equally hard at customer service and how they interact with the people whom they do business. Over the years, they've strived to earn their customer's loyalty by continually improving their abilities to listen and respond to their needs.

The Travelers Companies, Inc Careers

Join the vibrant team at The Travelers Companies, Inc, a leader in the insurance industry, and propel your career to new heights with a company known for its commitment to innovation, leadership, and professional growth.

Explore Job Opportunities and Growth

At The Travelers Companies, Inc, we offer a plethora of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking a position in management, customer service, underwriting, or IT, we have a place for you. Our commitment to professional growth means we provide unparalleled career advancement tools and leadership training to help you climb the ladder of success.

Internship Programs: A Gateway to Employment

Kickstart your career with our dynamic internship programs. These opportunities are designed not just to teach, but to challenge and expand your understanding of the industry. Internships at Travelers are a perfect way to enhance your resume and gain valuable real-world experience, making you a competitive candidate for future employment.

Culture and Benefits

At The Travelers Companies, Inc, we pride ourselves on a culture that fosters diversity, networking, and innovation. Our team is our family, and we support each other's professional and personal growth. The benefits at Travelers are comprehensive, designed to meet the diverse needs of our employees, including health, wellness, and continuous education.

Hiring Process: What to Expect

Our hiring process is straightforward and transparent, designed to find passionate, curious, and solution-driven team players. From the initial application and resume submission to the interview, we ensure that every candidate is treated with respect and given a fair chance to demonstrate their capabilities.

Career Development and Training

We believe in nurturing talent and providing our team with the tools they need to succeed. Our career development programs include professional training, diversity training, and skills enhancement workshops. These resources are tailored to foster innovation and empower our employees with the latest industry knowledge and best practices.

Join Our Team

Are you ready to explore the exciting career opportunities at The Travelers Companies, Inc? Search open positions that match your skills and interests. We are always looking for individuals who are driven to innovate and lead.

Stay Connected

Keep up to date with the latest news, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the rewarding opportunities that await at The Travelers Companies, Inc.

Explore Careers at The Travelers Companies, Inc

Embark on a journey of growth, opportunity, and excellence. At The Travelers Companies, Inc, your career is just beginning. Join us and make a difference in a company that values leadership, diversity, and forward-thinking.
Learn more about The Travelers Companies, Inc
Size
30,800 employees
Market Cap
$44.1 billion
Industry
Finance & Insurance
Net Income
$2.6 billion
Founded
1853
5 Year Trend
+4.7%
Revenue
$32 billion
NASDAQ
TRV
* Ladders Estimates

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