TeleTech

Configuration Manager

TeleTech$61K — $141K *
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in DoD configuration management or system analysis
  • 5+ years in configuration management and change control processes
  • 3+ years using configuration management tools
  • Experience with Confluence and JIRA
  • Experience facilitating Configuration Control Board (CCB) meetings
  • Ability to maintain program documentation
  • TS/SCI clearance required
  • Bachelor's degree in Engineering, IT, Information Management, or STEM

Responsibilities

  • Design and develop systems for a Navy project
  • Manage the program's Configuration Management Plan and processes
  • Ensure changes to configuration items are controlled
  • Maintain program documentation and repositories
  • Facilitate Configuration Control Board meetings

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Recognition awards for outstanding performance
Full Job Description
Configuration Manager
The Opportunity:

As a systems engineer on our team, you have the chance to support a Navy Project. Your customer will trust you to not only design and develop the system but also evolve them with advanced technology solutions. You will maintain responsibility for the efficient and accurate accountability and management of the project's deliverable and internal work products. You will maintain and implement the program's Configuration Management Plan (CMP) and supporting processes. You will maintain responsibility for ensuring that changes to the program's Configuration items (CI) are managed in accordance with the approved change control processes. You will maintain program repositories for approved CI documentation and software, including acquisition documents, approved hardware or software lists, and site design packages. You will facilitate Configuration Control Board (CCB) meetings.

You Have:
  • 8+ years of experience in DoD configuration management or system analysis, including environment integrity, baselines, documentation, and systems or software engineering processes and lifecycle management
  • 5+ years of experience with configuration management and change control processes and methods
  • 3+ years of experience using configuration management tools
  • Experience with using Confluence and JIRA for project management
  • Experience facilitating Configuration Control Board (CCB) meetings
  • Ability to generate, edit, and maintain program documentation, including process documentation, version description documents, and Configuration Management Plans (CMP)
  • TS/SCI clearance
  • Bachelor's degree in Engineering, Information Technology, Information Management, or STEM field


Nice If You Have:
  • Experience in working with Navy Acquisition or Navy Engineering Programs
  • Experience with the system engineering lifecycle, including requirements, design, development, integration, testing, and deployment
  • Ability to define and manage items under configuration control, including code, Infrastructure as Code (IaC), pipelines, documentation, binaries, and container images


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $61,900.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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