Conference Services Manager

Compass Group

$75K — $87K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; 5+ years in conference or catering event management.
  • Previous experience in hotel conference services preferred.
  • Strong quantitative, oral, and written communication skills required.
  • Proficiency in Excel and PowerPoint essential; EMS experience ideal.
  • Demonstrated proactive problem-solving and strategizing abilities.
  • Commitment to high standards of personal integrity and customer service excellence.
  • Relevant event catering management experience needed.

Responsibilities

  • Plan and direct activities of conference and administrative teams.
  • Ensure adherence to corporate procedures and policies.
  • Anticipate operational needs and forecast results for departmental performance.
  • Establish relationships with external vendors providing services to guests.
  • Forecast annually/monthly revenues across various conference services.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Life and disability insurance benefits.
  • Retirement plan options.
  • Paid time off and holiday time off, varying by site.
  • Health and wellness programs available for employees.
  • Commuter benefits and identity theft protection offered.
  • Flexible spending accounts and pet insurance options.
  • Discounts through an employee shopping program.
Full Job Description
About the Job

Conference Services Manager- Corporate Dining

Location:
Weehawken, NJ

Salary: $75,000/Yr. - $87,500/Yr.

Other Forms of Compensation: Benefits.

Submit resume to:

As a Conference Services Manager, you will lead the guest experience for a premier corporate dining and conference environment, ensuring seamless, high-touch service for executive-level clients and guests. You will oversee a team of conference coordinators and reception professionals, driving excellence in hospitality, operational execution, and client engagement. This role is responsible for delivering an elevated service experience that reflects the standards of a sophisticated corporate dining and meeting destination.

Submit resume to: https://jobs.compassgroupcareers.com/job-invite/1534003/

Key Responsibilities:

  • Plans, evaluates, organizes, and directs the activities of the Conference Planning Managers, Audio Visual Manager, and Administrative Assistant, and oversees the activities of Conference Services Operation through the individuals mentioned above.
  • Ensures that department personnel are following all procedures, policies, and guidelines, as established by Company Conference Center management.
  • Responsible for anticipating needs, forecasting results, analyzing, and arranging work processes for personnel in the department.
  • Establishes and maintains rapport with outside purveyors who provide services for the Hotel and its guests through the Conference Services Department.
  • Forecasts department revenues (package revenue, audio visual, room rental, business center, and Conference Management), payroll, and meeting covers (CMP/MMP/DMP and a la carte) on an annual/quarterly/monthly basis.


Preferred Qualifications:

  • Bachelor's degree and a minimum of five years of conference or catering event management experience.
  • Experience in Event Catering Management experience.
  • Previous experience as a Hotel Director of Conference Services preferred.
  • Superior quantitative, oral, and written communications and problem-solving/strategizing skills.
  • Experience with EMS ideal.
  • Excellent overall computer skills with advanced knowledge of Excel and PowerPoint.
  • Proactive mindset to anticipate and support changes in our business.
  • Conformity to the highest standards of personal integrity and ethical behavior.
  • Exceptional customer service abilities.


Apply to Restaurant Associates today!

Associates at Restaurant Associates are offered many fantastic benefits:

  • Medical.
  • Dental.
  • Vision.
  • Life Insurance/ AD.
  • Disability Insurance.
  • Retirement Plan.
  • Paid Time Off.
  • Holiday Time Off (varies by site/state).
  • Associate Shopping Program.
  • Health and Wellness Programs.
  • Discount Marketplace.
  • Identity Theft Protection.
  • Pet Insurance.
  • Commuter Benefits.
  • Employee Assistance Program.
  • Flexible Spending Accounts (FSAs).
  • Paid Parental Leave.
  • Personal Leave.


Applications are accepted on an ongoing basis.

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