The Walt Disney Company

Computer Systems Technician, Walt Disney World

Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Valid Florida Driver's License
  • 4+ years of experience in computer hardware support
  • Familiarity with Mac OS, MDM, Windows 7 and 10
  • Ability to handle confidential information
  • HP Desktop/Notebook and IBM Lenovo Certifications (or ability to obtain within 90 days)
  • Experience with NCR and DLI Point of Sale equipment
  • Ability to lift up to 50 pounds
  • Strong written and interpersonal communication skills

Responsibilities

  • Perform maintenance, troubleshooting, and configuration of IOS and Android devices
  • Support wireless technology environments
  • Execute desktop and laptop refreshes
  • Handle cleaning chemicals and supplies as needed
  • Utilize Personal Protective Equipment (PPE) when required

Benefits

  • Medical benefits
  • Financial benefits
  • Additional benefits as outlined on the Disney careers website
  • Flexible scheduling due to 24/7 operation of parks and resorts
Full Job Description
Job Description

The Computer Systems Tech is more than just a modern day electrical technician. They provide hardware support to multiple lines of businesses. The Computer Systems Tech might respond to a point of sale call, park ticketing booth, a time clock concern and even an IOS device call. The Computer Systems Tech is expected to resolve trouble tickets assigned to them by the end of each shift. The Computer System Tech might be expected to complete work alone or in a team environment, all the while supporting guests and clients, so strong guest service skills are a must. The field service position may include work from elevated platforms and confined spaces throughout the Walt Disney World Parks and Resort property.

Responsibilities

  • Perform maintenance, troubleshooting and configuring of IOS and Android devices
  • Support an environment of wireless technology
  • Execute desktop or laptop refreshes
  • Cast members may be required to handle cleaning chemicals and supplies
  • Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required


Basic Qualifications

  • Valid Florida Driver's License
  • Minimum of 4 years' experience in computer hardware support
  • Experience with Mac OS, Mobile Device Management (MDM), Windows 7 and 10 operating systems
  • Ability to handle confidential information
  • Possess HP Desktop/Notebook and IBM Lenovo Certifications or ability to obtain in 90 days of hire
  • Experience installing and troubleshooting NCR and DLI Point of Sale equipment
    • PAX, Tap to Pay, etc
  • Ability to lift up to 50 pounds
  • Excellent written and interpersonal communication skills
  • Proficiency in standard office software programs and mobile electronic devices


Preferred Qualifications

  • COMPTIA Network+ Certification, MCP Microsoft Windows 7 Professional, HP and Lenovo Certification


Required Education

  • Associate's degree in Computer Science, Computer Engineering, Electronics, or equivalent work experience


Compensation Details

The pay rate for this role in Florida is $40.49 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.


Additional Information

Schedule Availability:
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Schedules and start times are subject to vary.

KEYWORD: WDWCasting, WDW Casting, WDWCASTING WDW: Walt Disney World Casting Hourly Jobs WDW Hourly

About The Walt Disney Company

The Walt Disney Company started as a cartoon studio and evolves into sports coverage and television shows. Using the company's portfolio of brands to differentiate our content, services, and consumer products, Walt Disney seeks to develop creative, innovative, and profitable entertainment experiences and related products.

The Walt Disney Company Careers

Join the magical world of The Walt Disney Company, a place where dreams come true and imagination meets innovation. As a global leader in entertainment and media, we offer unparalleled job opportunities that invite you to be part of a beloved brand known for its influential culture, diversity, and dynamic growth. Work You’ll Do Embark on a career journey with The Walt Disney Company and play a pivotal role in shaping the future of media and entertainment. Engage in work that matters, contributes to storytelling excellence, and brings joy to millions around the globe. Transform your professional life by joining a team that values creativity, leadership, and visionary thinking. The Walt Disney Company stands at the forefront of industry innovation, constantly pushing the boundaries of what’s possible in entertainment and beyond. Lead with us from a unique position in the marketplace, where your skills in technology, creativity, and management converge to create extraordinary experiences. Collaborate with a diverse group of talented professionals, united in their passion for delivering magical experiences. Our team at The Walt Disney Company is composed of over 200,000 dedicated individuals who thrive in an environment that fosters growth, mentorship, and innovation. Introducing The Walt Disney Company Leadership and Professional Growth Programs We are committed to developing leaders who can navigate the challenges of the digital era and drive success across our various business segments. Our leadership programs are designed to hone your skills and prepare you for executive roles within the company. Do Innovative Work Join our team and contribute to projects that redefine the entertainment landscape. From groundbreaking films and television series to pioneering technological advancements, your work at The Walt Disney Company will set new standards in the creative and business worlds. Be Part of a Great Team Experience a culture that is inclusive, collaborative, and forward-thinking. Work alongside the best in the business and see how diversity and inclusion fuel our creativity and success. The Walt Disney Company’s commitment to a diverse workforce is evident in our hiring practices, training programs, and our everyday operations. Future-Proof Your Career With a wide array of benefits, continuous learning opportunities, and a network of supportive colleagues, your career at The Walt Disney Company is equipped for longevity and success. Our benefits package includes comprehensive health care, employee discounts, and access to exclusive company events and previews. Explore Job Opportunities and Internships Whether you’re a seasoned professional looking for your next challenge or a student seeking a transformative internship, The Walt Disney Company offers positions across a spectrum of fields and disciplines. Explore our career portal to find job opportunities that match your skills and passions. Stay Connected Join Our Team Search open positions, apply through our streamlined application process, and take the first step towards a magical career. We look for individuals who are passionate, curious, and eager to contribute to our legacy of storytelling and innovation. Keep Up to Date Stay informed with the latest company news, career tips, and insider perspectives—all from the people who make The Walt Disney Company a place of inspiration and excitement. Job Alert Emails Customize your subscription to receive job alerts and updates that align with your career interests. Discover the exciting and rewarding opportunities that await at The Walt Disney Company. Join us, and be part of the magic that only happens here at The Walt Disney Company!
Learn more about The Walt Disney Company
Size
190,000 employees
Market Cap
$155.1 billion
Industry
Net Income
-$4.9 billion
Founded
1923
5 Year Trend
+3.9%
Revenue
$60.7 billion
NASDAQ

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