Job ID: 17069

Business Unit: New York City Transit

Location: New York, NY, United States

Regular/Temporary: Regular

Department: NYC Transit Authority

Date Posted: Sep 11, 2026

Description

Title:

Computer Specialist (SW) III

Authority:

TA/OA

Department:

Subways

Division/Unit:

Electronics Maintenance (EMD) / Automated Fare Collection

Location:

2 Broadway

Hours:

8am - 4pm, May Vary

Reporting Manager (if Applicable):

Superintendent

Deadline (if Applicable):

Open until filled

CompensationAuthority - Union

EMD - Computer Specialist (SW) III

$122,715 - $138,441 - OA

$126,082 - TA - DC37

POSITION SUMMARY:

This position is required for the Technical Support of the Automated Fare Collection Systems (MetroCard/OMNY) for AFC/BE Maintenance. This includes process reviews and system validations pertaining to the design, testing, installation and maintenance of MetroCard/OMNY, their sub-components, and the development of Maintenance Procedures that assure compliance with design specifications and internal operating procedures and practices; oversight of software and hardware product evaluations for current and NFPS Technology; testing and evaluating software releases, investigating and analyzing failures and AFC anomalies related to ongoing maintenance activities. Responsibilities also include developing and maintaining comprehensive training programs for the continued development of MetroCard/OMNY Maintainers and Supervisors, reviewing and commenting on the OMNY project design documents and drawings, attending design review meetings, participating in field surveys, hardware and software testing, hardware installations, modifications and upgrades.

RESPONSIBILITIES:

• Review processes and validate systems related to the design, testing, installation, and maintenance of MetroCard/OMNY and their sub-components.
• Develop maintenance procedures that meet design specifications and internal operating practices
• Oversee evaluations of current and next-generation fare system hardware and software
• Test and evaluate software releases
• Investigate AFC system issues and perform failure analyses tied to maintenance activities
• Create and maintain training programs for MetroCard/OMNY Maintainers and Supervisors
• Review and provide feedback on OMNY project design documents and drawings
• Attend design review meetings
• Participate in field surveys, hardware/software testing, installations, modifications, and upgrades

EDUCATION AND EXPERIENCE:

• A baccalaureate degree from an accredited college, including or supplemented by 24 semester credits in computer science or a related computer field, and two years of satisfactory full-time computer software experience in computer systems development and analysis, applications programming, database administration, maintenance and support, systems programming, data communications, mainframe development, mobile development, web development and design, including one year in a project leader capacity or as a major contributor on a complex project; or
• A four-year high school diploma or its educational equivalent and six years of satisfactory full time computer software experience as described in "1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
• Education and/or experience equivalent to "1" or "2" above. College education may be substituted for up to two years of the required experience in "2" above on the basis that 60 semester credits from an accredited college is equated to one year of experience. A master's degree in computer science or a related computer field, or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of the required experience in "1" or "2" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of satisfactory full-time experience in a project leader capacity or as a major contributor on a complex project.

DESIRED SKILLS:

• Experience with MS Office professional suite
• Excellent analytical, research and problem-solving skills
• Excellent written, verbal, and interpersonal skills with the ability to interact with personnel of all levels
• Familiarity with information systems development.
• Knowledge of Transportation Fare Payment Systems is a plus
• Ability to work with varying degrees of supervision in teams
• Ability to set priorities while working on several Projects simultaneously within limited time frames
• Component level troubleshooting and repair is a plus

SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

OTHER INFORMATION

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles: Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT.

ADDITIONAL INFORMATION

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

HOW TO APPLY

Qualified applicants can submit an online application by clicking on the 'APPLY NOW' button from either the CAREERS page or from the JOB DESCRIPTION page.

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