The Principal Associate will apply risk, process management, and analytical skills to drive actions in support of privacy risk objectives for the Compliance department and impacted business lines. A successful Compliance Privacy Principal Associate is a highly motivated, forward thinking self-starter who can work autonomously, is quick to adapt, technologically adept, a problem solver, and an adaptive learner. 

Responsibilities:

• Closely follow emerging privacy trends across the country and internationally, including the development of new privacy laws

• Maintain subject matter expertise of applicable privacy laws and regulations such as FCRA, FACTA, TCPA, TSR, CAN-SPAM, GLBA, PIPEDA, UK DPA, GDPR, FFIEC guidance, CCPA, CA SB1, COPPA; 

• Provide guidance and effective challenge on privacy risks and support business lines through various interactions and forum engagements

• Consult with legal counsel and other subject matter experts as necessary to address privacy compliance matters;

• Map legal and regulatory requirements to business processes and activities;

• Advise business lines on application of privacy requirements, development of controls and monitoring, remediation/corrective action of compliance breakdowns, and changes in law or regulation;

• Engage with compliance testing and others within the department to advise on privacy compliance matters;

• Review privacy-related complaints generated from business lines and provide guidance on remediation; 

• Escalate and consult with subject matter experts, when necessary;

• Prepare and participate in reporting on privacy compliance activities; and

• Travel to various Capital One locations as necessary.

The ideal candidate will possess:

• Clear results orientation and focus on achieving both short and long term goals;

• A proven track record of supporting and working across business lines and functions and with a senior management team;

• Ability to navigate “white space” or ambiguous situations to drive and execute an agenda in a fluid environment;

• Solid teamwork skills; ability to build and leverage the capabilities of a high-performing team;

• Interpersonal, presentation, and communications skills (written and oral);

• Strong judgment, integrity, and discretion in handling highly sensitive issues;

• Ability to effectively challenge first line of defense risk taking, risk assessments, and risk mitigation efforts;

• Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment;

• Strong project management, process management, and organizational skills;

• A collaborative, energetic, solution-oriented, and innovative leadership style;

• Ability to balance operating independently with appropriate escalation and interaction with senior leadership;

• Willingness to work as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; and

• Understanding of key regulatory and audit requirements and three lines of defense risk management framework.

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 3 years of compliance, risk management, legal, regulatory examiner or audit experience

• At least 3 years of experience working with internal business customers

Preferred Qualifications:

• Master’s degree or Juris Doctor

• 4+ years of compliance, risk management, legal, regulatory examiner or audit experience

• CIPP (Certified International Privacy Professional) certification, or CRCM (Certified Regulatory Compliance Manager) certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.  

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.