Compliance Manager

Tacoma Housing Authority

$75K — $95K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in public administration, public policy, urban studies, or related field, or equivalent experience.
  • 5-7 years in housing program administration, policy analysis, or compliance roles.
  • 2-3 years in property management or Housing Choice Voucher operations with HUD programs.
  • At least 2 years of supervisory experience.
  • Strong understanding of HUD regulations and Fair Housing requirements.
  • Excellent analytical and communication skills, both written and verbal.
  • Proficient in Microsoft Office and relevant business technology.

Responsibilities

  • Lead compliance activities across various housing programs including Public Housing and Housing Choice Voucher.
  • Ensure adherence to federal, state, and local housing regulations and agency policies.
  • Translate regulatory updates into actionable agency procedures and protocols.
  • Maintain compliance documentation and oversee tenant file management.
  • Conduct internal audits and provide compliance insights to management.
  • Monitor reporting to HUD and other regulatory bodies.
  • Develop and deliver training to staff on regulatory compliance and program changes.
  • Coordinate audits and regulatory reviews to enhance program performance.

Benefits

  • Competitive wages and commitment to pay equity.
  • Comprehensive healthcare benefits and paid time off.
  • Participation in WA State retirement plans and wellness programs.
  • Opportunity to make a meaningful community impact.
  • Supportive work environment focused on professional development.
Full Job Description
What You'll Do:
  • Lead and coordinate compliance activities across THA housing programs, including Public Housing, Housing Choice Voucher (Section 8), Low-Income Housing Tax Credit, Multifamily, RAD, MTW, and other affordable housing programs.
  • Ensure agency compliance with applicable federal, state, and local regulations, policies, procedures, and program requirements.
  • Translate regulatory requirements and program updates into agency policies, procedures, forms, staff protocols, and operational practices.
  • Oversee and maintain program compliance documentation, including income limits, rent limits, utility allowances, tenant selection plans, and tenant file requirements.
  • Conduct and oversee internal audits of tenant files and provide management with compliance-related insights and recommendations.
  • Direct and monitor reporting to HUD and other funding or regulatory stakeholders.
  • Develop and deliver training, guidance, and resources to support staff understanding of regulatory and program changes.
  • Coordinate non-financial audits, regulatory reviews, and corrective action efforts to ensure strong program performance.
  • Oversee Fair Housing compliance, evaluate reasonable accommodation requests, and monitor agency compliance with civil rights requirements.
  • Supervise, coach, and support compliance staff while fostering a high-performing and collaborative team environment.
  • View attached job description for complete position details.

Who You Are:
  • Have a Bachelor's degree, preferably in public administration, public policy, urban studies, or a related field (or an equivalent combination of education and directly relevant experience).
  • Bring 5 to 7 years of progressively responsible experience in housing program administration, policy analysis, auditing, training, quality control, or related compliance functions.
  • Have 2 to 3 years of experience in property management or Housing Choice Voucher operations, including experience with HUD programs.
  • Have at least 2 years of supervisory experience leading and supporting staff.
  • Possess strong knowledge of HUD regulations, housing program requirements, and compliance practices.
  • Understand Fair Housing requirements, reasonable accommodations, and related compliance responsibilities.
  • Can analyze complex issues, evaluate options, and develop practical solutions that support organizational goals.
  • Communicate effectively and professionally, both verbally and in writing, including interpretation of technical and regulatory information.
  • Organized, detail-oriented, and able to manage competing priorities in an environment of frequent change and interruptions.
  • Demonstrate integrity, professionalism, sound judgment, and a commitment to maintaining confidentiality while building positive working relationships with diverse stakeholders.
  • Proficient with Microsoft Office and other business technology tools used to support compliance, reporting, and operational effectiveness.

What We Offer:
  • Commitment to pay equity and providing competitive wages.
  • Excellent healthcare benefits, paid time off, participation in WA State retirement plans, and a growing variety of health and wellness benefits.
  • Work that makes a meaningful impact by strengthening communities and supporting families across Tacoma.
  • Supportive and collaborative work environment that encourages professional growth.
  • A work culture grounded in THA's values of service, integrity, stewardship, communication, respect, excellence, and leadership.

Important Information For Applicants:
  • Accepting applications through 08/02/26.
  • Review the attached full job description before applying.
  • This position is based on-site and requires in-person attendance at the assigned location during the 120-day probation period. With supervisor approval and depending on business need, this position may be eligible for a hybrid schedule (part remote, part in-office) upon successfully completing probation. Remote or hybrid work arrangements are not guaranteed.
  • You must include ALL work experience in your application profile. Do not only upload a resume. We evaluate applications based solely on the details you enter in your application profile.
  • Internal THA applicants must complete the attached Job Transfer Request and upload it to their online application.

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