Compliance ManagerJob DescriptionLead and oversee external client audit processes, serving as the primary point of contact, ensuring timely, accurate delivery of documentation, and representing the organization in audit discussions. Direct the review and resolution of client exception reports, establishing accountability, prioritization, and escalation frameworks to ensure timely issue closure. Provide strategic oversight of client compliance requests, ensuring consistent, high-quality responses aligned with regulatory and contractual requirements.
Responsibilities- Design, implement, and manage internal audit and compliance testing programs to evaluate adherence to policies, identify risks, and drive continuous improvement.
- Identify systemic gaps and lead initiatives to strengthen internal controls, audit methodologies, and compliance frameworks.
- Oversee compliance monitoring activities, including call recording and voice-to-text analysis, ensuring adherence to regulatory standards and internal policies.
- Establish and enforce training compliance standards, tracking completion and driving accountability across teams and leadership.
- Own the development, governance, and continuous improvement of internal policies and procedures to align with evolving compliance requirements and business needs.
- Partner cross-functionally with leadership teams to drive compliance initiatives, mitigate risk, and proactively address client and regulatory concerns.
- Provide reporting and insights to senior leadership on compliance trends, audit findings, and risk exposure, recommending actionable solutions.
Essential Skills- Bachelor's degree required; advanced degree or relevant certifications (e.g., CPA, CAMS, CIA) preferred.
- 5+ years of progressive experience in compliance, audit, banking, or accounts receivable, with demonstrated leadership or oversight responsibilities.
- Proven ability to manage multiple priorities, lead initiatives, and drive results in a fast-paced, deadline-driven environment.
- Strong executive-level communication skills, with the ability to influence stakeholders and engage effectively with senior leadership, clients, and cross-functional teams.
- Advanced analytical and problem-solving skills, with the ability to assess risk, identify trends, and recommend strategic solutions.
- Demonstrated ability to exercise sound judgment, make informed decisions, and handle sensitive or confidential information with discretion.
- Experience leading or mentoring team members, fostering accountability, and promoting a culture of compliance and continuous improvement.
- Advanced proficiency in Excel and Microsoft Office tools, with the ability to analyze data, build reporting, and drive insights.
- Strong understanding of systems, technology, and automation tools that support compliance, reporting, and operational efficiency.
- Ability to adapt to evolving regulatory and business environments, leading change and process improvement efforts.
Additional Skills & Qualifications- Experience in client-facing compliance/audit coordination.
- Familiarity with accounts receivable processes and vendor compliance.
- Ability to collaborate across departments to ensure comprehensive compliance strategies.
Work EnvironmentThis role requires working 5 days in the office, with hours from 8am-5pm Monday through Thursday and 8am-4pm on Friday.
Job Type & LocationThis is a Permanent position based out of Pasadena, MD.
Pay and BenefitsThe pay range for this position is $100000.00 - $150000.00/yr.
Medical, Dental, Vision401kBonuses
Workplace TypeThis is a fully onsite position in Pasadena,MD.
Application DeadlineThis position is anticipated to close on Jul 10, 2026.
