Compliance and Enforcement Manager

Job no:
Work type: Full-Time (Salaried)
Location: Richmond (City), Virginia
Categories: Administrative Services, Public Safety

Title: Compliance and Enforcement Manager

State Role Title: Prog Admin Manager III

Hiring Range: The salary range is $110,000 to $116,000.

Pay Band: 6

Agency: Dept of Criminal Justice Svcs

Location: Dept of Criminal Justice Serv.

Agency Website: www.dcjs.virginia.gov

Recruitment Type: General Public - G

What you will do:
The Compliance and Enforcement Manager provides strategic leadership and operational oversight for the Division's compliance, investigations, adjudication, and criminal history programs. This position ensures regulatory and enforcement activities are conducted consistently, fairly, and in accordance with the Code of Virginia, Virginia Administrative Code, Administrative Procedure Act, and agency policies.

This position oversees staff responsible who support public safety and professional accountability within Virginia's private security industry and related programs (private security, bail bondsmen, bail enforcement agent, special conservator of the peace, and tow truck drivers). The role serves as a key advisor to Division leadership on enforcement operations, compliance risks, operational improvements, and emerging regulatory issues.

Key responsibilities include:
• Leading and managing the Division's compliance and enforcement functions, including investigations, adjudication, audits, inspections, meet and greets, and criminal history review activities.
• Establishing performance expectations, operational priorities, quality controls, and accountability measures for compliance and enforcement programs.
• Overseeing complex, sensitive, or high-risk investigations and adjudicative matters involving legal, operational, or public safety implications.
• Ensuring investigations, adjudication actions, and criminal history determinations are timely, accurate, defensible, and consistently applied.
• Monitoring trends, appeals outcomes, audit findings, and operational data to identify risks, improve processes, and strengthen program effectiveness.
• Developing and implementing operational improvements, performance measures, and procedures.
• Leading change management and continuous improvement initiatives related to legislation, regulations, technology, and business operations.
• Collaborating with leadership and external stakeholders on regulatory, compliance, and enforcement matters.
• Supporting special projects, legislative implementation efforts, records management compliance, and Freedom of Information Act (FOIA) responses.
• Supervising and developing staff through effective performance management, coaching, training, and professional development.

Minimum Qualifications
• Demonstrated leadership experience managing compliance, enforcement, investigations, adjudication, regulatory, legal, or operational programs.
• Experience supervising professional staff, establishing performance expectations, coaching employees, managing performance, and overseeing multiple priorities in a fast-paced environment.
• Strong knowledge of administrative investigations, regulatory compliance principles, due process requirements, and the application of laws, regulations, policies, and procedures in a consistent, fair, and defensible manner.
• Experience evaluating regulatory issues, investigative findings, operational risks, and exercising sound judgement in sensitive and impactful situations.
• Experience developing, implementing, and improving operational processes, performance measures, quality assurance processes, or standard operating procedures.
• Demonstrated ability to manage sensitive or confidential information with a high degree of professionalism, discretion, and integrity.
• Ability to lead organizational change, continuous improvement efforts, cross-functional projects, and new initiatives.
• Demonstrated excellent written and verbal communication skills, including the ability to prepare reports, recommendations, presentations, and professional correspondence.
• Ability to establish and build collaborative relationships with leadership, staff, legal counsel, and external stakeholders.
• Experience using data, reporting, and performance measures to support operational decision-making and improve program effectiveness.
• Demonstrated ability to manage multiple priorities, meet required deadlines, and produce high quality work both independently and as a member of a team.
• Ability to think strategically and cross culturally, anticipate emerging issues, and implement solutions that improve organizational effectiveness.

Additional Considerations
• Experience in regulatory compliance, occupational licensing, law enforcement, investigations, administrative hearings, or enforcement programs.
• Experience supervising multiple workgroups or leading complex programs within a highly regulated environment.
• Experience successfully implementing legislation, regulations, large-scale policy changes, or process improvement projects.
• Experience developing or implementing quality assurance, auditing, or continuous improvement processes.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Interview candidates may be required to demonstrate the skills and abilities necessary for satisfactory performance of work. The candidate selected for the position must successfully complete a criminal background investigation. The individual may also be responsible for submitting an annual Statement of Personal Economic Interest. In addition, the selected candidate who begins original employment or re-employment in this position must serve a 12-month probationary period effective from the date of employment. The starting salary range is $110,000 to $116,000 plus the state's benefits package.

Applications for this position are only accepted electronically through the Commonwealth of Virginia's Electronic Recruitment System at https://www.jobs.virginia.gov/home. All applications should be submitted by 11:55 pm on September 16, 2026. The application and supplemental questions must be completed in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position. Fax, email, or mail applications will not be accepted. Résumés and cover letters may be attached to the online application.

Contact Information

Name: Lauren Myers

Phone: 804-786-5491

Email: [email protected]

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Advertised: 09 Sep 2026 Eastern Daylight Time
Applications close: 16 Sep 2026 Eastern Daylight Time

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