Hilton Grand Vacations

Complex Director Sales and Marketing - Embassy Suites by Hilton San Francisco Airport Waterfront and Embassy Suites by Hilton San Francisco Airport Oyster Point

Hilton Grand Vacations$120K — $150K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in hotel sales and marketing leadership roles
  • Strong analytical skills with a proven ability to interpret data
  • Ability to develop and implement strategic commercial plans
  • Excellent communication and interpersonal skills
  • Experience in team management and talent development

Responsibilities

  • Drive total revenue performance through sales and marketing efforts
  • Develop and execute the hotel's multi-year commercial strategy
  • Optimize pricing strategies and business mix
  • Analyze performance data to derive actionable insights
  • Lead marketing strategies, including digital campaigns and social media
  • Ensure brand alignment across sales and marketing
  • Cultivate a high-performing team through development and recognition

Benefits

  • Generous Paid Time Off for relaxation and rejuvenation
  • Variety of health plans (medical, dental, and vision) available
  • 401(k) plan with company match for retirement savings
  • Go Hilton Travel Program offering discounted hotel stays
  • Free Life Insurance to support your loved ones
  • Paid Maternity/Parental Leave for new parents
  • Employee Stock Purchase Plan to invest in the company
  • Crisis Concierge offering emotional support during hardships
  • Free meals and parking for convenience
  • Discounts on thousands of merchandise through Perks at Work
Full Job Description
Job Description

Responsibilities

Here's what you'll do during a typical day:
  • Drive total revenue performance: Lead sales and marketing efforts across all segments, including group, catering, business transient, and leisure, to achieve revenue goals and profitability targets
  • Develop commercial strategy: Set and execute the hotel's multi-year commercial plan in partnership with on-property and regional leaders, aligning enterprise solutions with local market needs
  • Optimize pricing and business mix: Collaborate with Commercial Leadership to implement pricing strategies, forecast demand, and define the optimal mix of business for each period
  • Analyze performance and convert insights to action: Lead the Sales & Marketing Optimization Process, using data to identify opportunities, adjust tactics, and communicate performance drivers through regular commercial reviews
  • Lead marketing and digital strategy: Oversee B2B marketing, digital campaigns, social media, PR, and online content to strengthen brand presence and demand generation
  • Ensure brand alignment and operational excellence: Oversee sales and marketing activities to ensure consistency with brand standards, corporate identity, and enterprise communication tools
  • Cultivate a high-performing team: Recruit new talent while driving team growth and engagement through performance management, professional development, and recognition programs


Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We'll Help You Thrive at Hilton

Hilton offers a lot of great benefits to full-time team members. We invest in our team members' wellbeing and provide support services through all of your life moments. There are many perks and benefits available to you including but not limited to the following:
  • Paid Time Off - generous program to help you relax, recharge and rejuvenate yourself
  • Health Benefits - varieties of health plans (medical, dental and vision) for you to choose from
  • 401(k) - build your retirement savings with our company match
  • Go Hilton Travel Program - enjoy deeply discounted rooms at any Hilton hotels
  • Free Life Insurance - leave financial for your loved ones
  • Paid Maternity/Parental Leave - enjoy paid time off to care of your new born with a peace of mind
  • Employee Stock Purchase Plan - invest in the company you work for
  • Crisis Concierge - provide support and emotional care in time of loss or hardship
  • Free Meal & Free Parking - no hustle to pack your meal or to spend money on parking
  • Perks at Works - discounts on thousands of merchandises from electronics to movie tickets


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About Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, providing exclusive access to some of the world's most popular destinations. With a portfolio of 62 resorts and over 325,000 members, the company offers a range of vacation experiences, from beachfront getaways to mountain retreats. Hilton Grand Vacations is committed to providing exceptional customer service and creating unforgettable vacation memories for its members.
Learn more about Hilton Grand Vacations
Size
13,000 employees
Market Cap
$4.3 billion
Industry
Net Income
-$201 million
Founded
1992
5 Year Trend
+8.1%
Revenue
$894 million
NASDAQ

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