Hilton Grand Vacations

Complex Director of Sales - Hiltons of San Diego

Hilton Grand Vacations$90K — $130K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of progressive sales experience in the hospitality industry
  • Strong knowledge of revenue management and strategic planning
  • Proven track record in leading high-performing sales teams
  • Ability to analyze market trends and competitor activity
  • Excellent communication and relationship-building skills
  • Passion for delivering exceptional customer experiences
  • Demonstrated leadership and team engagement capabilities

Responsibilities

  • Shape and execute comprehensive sales strategies to drive revenue
  • Optimize pricing and improve business mix for profitability
  • Facilitate regular performance reviews and strategic planning meetings
  • Collaborate with marketing and revenue teams for commercial alignment
  • Engage with multiple stakeholders to enhance demand and conversion
  • Monitor market activity to inform competitive strategy
  • Manage recruitment and development of a high-performing sales team

Benefits

  • Enjoy 110 nights of discounted travel at Hilton hotels
  • Employee stock purchase program with a 15% discount
  • Paid parental leave for eligible team members
  • Access to personalized caregiving concierge services
  • Crisis concierge support during difficult times
  • Free mental health counseling through the Employee Assistance Program
  • Generous paid time off for rest and relaxation
  • Comprehensive health and welfare benefits
  • Retirement plans to secure financial futures
Full Job Description
Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Director of Sales, you're not just driving revenue growth across all hotel segments - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day:
  • Shape and execute sales strategy: Develop and implement revenue-driving sales strategies across group, business transient, leisure transient, and catering segments, aligned with the hotel's commercial goals and strategic plan
  • Drive revenue performance and profitability: Contribute to achieving revenue targets and profitability goals by optimizing pricing, improving business mix, and guiding forecasting accuracy
  • Lead business reviews and planning: Facilitate regular strategy and performance meetings while contributing to long-range commercial planning through analysis of performance trends, market shifts, and revenue opportunities
  • Ensure commercial alignment: Collaborate with revenue and marketing leaders to align sales tactics with pricing, distribution, and promotional strategies, and to support forecasting and rate strategies
  • Foster stakeholder relationships: Engage with Hilton Worldwide Sales, Convention and Visitors Bureaus (CVBs), third-party travel partners, and key clients to drive demand, improve conversion, and support high-impact site visits and pre-convention meetings
  • Develop data-informed strategies: Track market and competitor activity to inform strategy and help maintain competitive positioning in group and transient segments
  • Cultivate a high-performing team: Recruit new talent while driving team growth and engagement through performance management, professional development, and recognition programs


Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About the Team

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
  • Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
  • Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

About Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, providing exclusive access to some of the world's most popular destinations. With a portfolio of 62 resorts and over 325,000 members, the company offers a range of vacation experiences, from beachfront getaways to mountain retreats. Hilton Grand Vacations is committed to providing exceptional customer service and creating unforgettable vacation memories for its members.
Learn more about Hilton Grand Vacations
Size
13,000 employees
Market Cap
$4.3 billion
Industry
Net Income
-$201 million
Founded
1992
5 Year Trend
+8.1%
Revenue
$894 million
NASDAQ

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