Hilton Grand Vacations

Complex Director of Sales and Marketing - Hilton Portland Downtown

Hilton Grand Vacations$100K — $130K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in hospitality sales and marketing
  • Proven history in driving revenue and managing commercial strategy
  • Strong analytical skills for performance analysis and tactical adjustments
  • Expertise in digital marketing and brand management
  • Ability to lead and develop high-performing teams
  • Comfort with stakeholder engagement and cross-department collaboration

Responsibilities

  • Drive total revenue performance through comprehensive sales and marketing efforts
  • Develop and execute the hotel's multi-year commercial strategy
  • Optimize pricing strategies and business mix through collaboration
  • Analyze performance metrics and communicate actionable insights
  • Lead comprehensive marketing and digital strategies for brand enhancement
  • Ensure brand alignment and operational excellence across sales activities
  • Cultivate a high-performing team through effective recruitment and development

Benefits

  • Incredible travel perks with deeply discounted hotel rates
  • Employee stock purchase program at a 15% discount
  • Paid parental leave for eligible Team Members
  • Personalized caregiving support services
  • Crisis concierge assistance for emotional and practical support
  • Mental health resources through an Employee Assistance Program
  • Generous paid time off (PTO) for personal and family needs
  • Comprehensive health and welfare benefits
  • Retirement plans to support future financial security
Full Job Description
Job Description

Responsibilities

Here's what you'll do during a typical day:
  • Drive total revenue performance: Lead sales and marketing efforts across all segments, including group, catering, business transient, and leisure, to achieve revenue goals and profitability targets
  • Develop commercial strategy: Set and execute the hotel's multi-year commercial plan in partnership with on-property and regional leaders, aligning enterprise solutions with local market needs
  • Optimize pricing and business mix: Collaborate with Commercial Leadership to implement pricing strategies, forecast demand, and define the optimal mix of business for each period
  • Analyze performance and convert insights to action: Lead the Sales & Marketing Optimization Process, using data to identify opportunities, adjust tactics, and communicate performance drivers through regular commercial reviews
  • Lead marketing and digital strategy: Oversee B2B marketing, digital campaigns, social media, PR, and online content to strengthen brand presence and demand generation
  • Ensure brand alignment and operational excellence: Oversee sales and marketing activities to ensure consistency with brand standards, corporate identity, and enterprise communication tools
  • Cultivate a high-performing team: Recruit new talent while driving team growth and engagement through performance management, professional development, and recognition programs


Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

#LI-TA1

About the Team

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
  • Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
  • Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

About Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, providing exclusive access to some of the world's most popular destinations. With a portfolio of 62 resorts and over 325,000 members, the company offers a range of vacation experiences, from beachfront getaways to mountain retreats. Hilton Grand Vacations is committed to providing exceptional customer service and creating unforgettable vacation memories for its members.
Learn more about Hilton Grand Vacations
Size
13,000 employees
Market Cap
$4.3 billion
Industry
Net Income
-$201 million
Founded
1992
5 Year Trend
+8.1%
Revenue
$894 million
NASDAQ

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