Hilton Grand Vacations

Complex Director of Catering and Events - DoubleTree by Hilton and Embassy Suites Crystal City

Hilton Grand Vacations$90K — $120K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience in event management and catering operations.
  • Strong leadership and effective communication skills.
  • In-depth knowledge of industry trends and best practices.
  • Ability to manage budgets and forecast financial performance.
  • Dedication to fostering a collaborative and inclusive team culture.

Responsibilities

  • Lead event operations to create exceptional team member and guest experiences.
  • Stay updated on emerging event management trends and represent Hilton professionally.
  • Collaborate with the sales team to strategize on catering and events growth.
  • Oversee budgets, forecasts, and financial reporting to optimize resource usage.
  • Champion Hilton's company culture through team engagement and event initiatives.

Benefits

  • Enjoy 110 nights of discounted travel at Hilton hotels through the Go Hilton program.
  • Participate in the employee stock purchase program with a 15% discount.
  • Receive paid parental leave for eligible Team Members.
  • Access dedicated caregiving concierge services for personal and loved ones' needs.
  • Utilize the Crisis Concierge for practical support during difficult times.
  • Access mental health resources through the Employee Assistance Program.
  • Benefit from generous paid time off to recharge.
  • Enjoy comprehensive health and welfare benefits for you and your family.
  • Participate in retirement plans for long-term financial security.
Full Job Description
Job Description

Responsibilities

Here's what you'll do during a typical day:
  • Lead event operations: Provide high-visibility leadership and subject-matter expertise across all catering & event functions, collaborating closely with internal leadership and external stakeholders to create impactful, team member- and guest-centric event experiences
  • Stay ahead of industry trends: Evaluate emerging event management trends and best practices, and represent Hilton in industry professional associations
  • Lead sales support efforts: Collaborate with the sales team to drive catering & events business growth, strategize on large-scale events, and ensure that all catering & event solutions align with Hilton's standards
  • Manage financial performance: Oversee budgets, forecasting, and cost reporting while optimizing staffing, space usage, and resource allocation
  • Champion company culture: Foster a diverse, high-performing team by integrating Hilton's values into all event initiatives, creating a guest- and team member-centric environment, and leading with direct, meaningful engagement


Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

#LI-TA1

About the Team

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
  • Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
  • Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

About Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, providing exclusive access to some of the world's most popular destinations. With a portfolio of 62 resorts and over 325,000 members, the company offers a range of vacation experiences, from beachfront getaways to mountain retreats. Hilton Grand Vacations is committed to providing exceptional customer service and creating unforgettable vacation memories for its members.
Learn more about Hilton Grand Vacations
Size
13,000 employees
Market Cap
$4.3 billion
Industry
Net Income
-$201 million
Founded
1992
5 Year Trend
+8.1%
Revenue
$894 million
NASDAQ

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