American International Group

Complex Claims Director

American International Group$120K — $150K *
Finance & Insurance
5 - 7 years of experience
Full Job Description
Join us as a Complex Claims Director to grow your experience in Claims.

How you will create an impact

Are you interested in handling some of the largest and most complex claims in the industry? Your deep technical claims expertise will be put to the test in the investigation, evaluation and disposition of new and existing 3rd party property and casualty claims. These multimillion-dollar claims include multi-vehicle auto accidents, plant explosions, class action injury claims, catastrophic product liability claims. You will be required to review coverage under Excess Commercial General liability and auto policies, participate in the investigation of the claim and control litigation strategy. The adjuster will be required to direct the litigation, attend mediations and trials, assess liability and damages, and recommend reserves. It will be necessary for the adjuster to present the large value cases to senior management. The adjuster will need excellent customer service skills in communicating with insureds, brokers, attorneys, and claimants. Only the most highly skilled negotiators will succeed in resolving these claims in the toughest venues against the most elite plaintiff attorneys.
  • Determining the scope and extent of available coverage.
  • The investigation, evaluation and disposition of new and existing 3rd party property and casualty claims.
  • Preparation and execution of investigation strategies which identify critical issues effecting liability, causation and damages and assessment of risk transfer and contribution opportunities.
  • Clear and concise communication and contact with internal and external customers, including insureds, brokers, and underwriters, to provide guidance and manage expectations.
  • Proper documentation of exposure evaluation and resolution strategy.
  • Presentation to senior management of claim disposition recommendations.
  • Obtain the appropriate authority to independently negotiate multimillion-dollar claims with the top plaintiff attorneys nationwide. Document evaluation, thought process, and strategy. Utilize ADR as appropriate and necessary.
  • Effectively strategize and budget litigation of each claim through discussions with counsel, vendors, and insureds. Establish with defense and coverage counsel clear ground rules to maintain financial control of budget and expenses.


What you'll need to succeed
  • 5+ years of Commercial/Industry claims experience preferred
  • Excellent communication skills (verbal/written) and strong negotiation skills
  • Advanced experience and capabilities in litigation claims management including ADR and mediation process
  • Experience attending and controlling cases- pre-suit, litigated and post trial- at mediations, settlement conferences, etc.
  • Property and Casualty licenses required, must be obtained within 6 months.
  • Motivated individuals who are interested in the potential for an upwardly mobile career path.


Ready to take your career to the next level? We would love to hear from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Functional Area:

CL - Claims

About American International Group

American International Group provides property insurance, life insurance, and financial services.

American International Group Careers

Join the dynamic team at American International Group (AIG), a leading global insurance organization, and propel your career into a future of opportunities and professional growth. At AIG, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Work You’ll Do

At American International Group, you will collaborate with some of the brightest minds in the industry, dedicated to solving complex challenges and driving transformative solutions in the world of insurance. Our team is at the forefront of developing innovative insurance products that not only meet the needs of our clients worldwide but also anticipate future trends.

Explore Job Opportunities and Internships

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, AIG offers a range of job opportunities and internships across various functions. From underwriting and claims to finance and technology, your next position awaits you at AIG. Our internships provide invaluable hands-on experience, helping you to enhance your skills and make meaningful contributions from day one.

Grow and Develop Your Career

AIG believes in the power of continuous learning and offers extensive training and development programs to help you hone your skills and advance your career. Leadership development, diversity training, and innovation workshops are just a few examples of how we invest in our employees' growth and leadership capabilities.

Benefits and Culture

Joining AIG means more than just having a job; it means being part of a team that values diversity and is committed to creating an inclusive environment where everyone can thrive. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. At AIG, you will find a supportive network and a culture that applauds innovation and rewards performance.

Networking and Professional Development

We encourage our employees to build professional relationships both within and outside the company through networking events, professional groups, and career fairs. These opportunities not only enhance your career but also expand your professional network, which is vital in today’s dynamic job market.

Join Our Team

Search open positions that match your skills and interests on our Careers page. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level. Explore the exciting and rewarding career opportunities available at American International Group today.

Stay Connected

Keep up to date with the latest industry trends, career tips, and company news by subscribing to our careers blog. Personalize your experience by signing up for job alert emails tailored to your preferences and be the first to know about new openings and exclusive insights from professionals within AIG. At American International Group, your career is just the beginning – it’s a pathway to developing your skills, meeting new challenges, and making a difference in a global company known for its commitment to innovation and excellence. Join us and shape your future with AIG.
Learn more about American International Group
Size
36,600 employees
Market Cap
$46.4 billion
Industry
Net Income
-$5.9 billion
Founded
1919
5 Year Trend
-0.3%
Revenue
$43.7 billion
NASDAQ

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