We are seeking a Complex Claim Director to oversee our Personal Umbrella Liability claims, including auto, premises, and personal liability. This role requires a strategic thinker with a proven ability to manage complex claim investigations and evaluations while ensuring optimal outcomes for our clients.

• Claims Management: Proactively handle Personal Umbrella Liability claims, emphasizing detailed investigation, evaluation, and monitoring of primary carrier activities to achieve the best results.

• Coverage Analysis: Investigate and analyze complex coverage issues, providing clear and detailed coverage letters as necessary.

• Investigation & Evaluation: Conduct timely and comprehensive investigations into liability and damages to recognize exposures early.

• Claims Resolution: Focus on effective resolution strategies, including timely liability investigations, damage assessments, and reserve setting.

• Best Practices: Ensure adherence to RLI's Best Practices in all claims handling activities.

• Education: Requires abachelor’s degree.

• Experience: 8+ years of relevant legal or technical claims experience, with a strong background in handling large exposure third-party liability claims on a primary/excess basis.

• State Knowledge: Significant experience with policy limit demands in Florida, Texas, and California.

• Independence: Ability to excel in a fast-paced environment with minimal supervision.

• Collaboration: Proven ability to work effectively with primary carriers and defense counsel, with in-depth knowledge of umbrella/excess handling and management of outside counsel.

• Legal Acumen: Extensive knowledge of case law, statutes, and procedures impacting liability claims in Florida, California, New York, and Texas.

• Strong analytical skills to navigate complex claim processes and develop effective solutions.

• Innovative mindset with the ability to drive improvements within the claims department.

• Excellent communication skills to convey findings and recommendations clearly to internal and external stakeholders.

• Annual bonus plans
  
• Employee stock ownership plan (ESOP)
  
• 401(k) — automatic 3% company contribution
  
• Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
  

• Paid time off (PTO) and holidays
  
• Paid volunteer time off (VTO) to support our communities
  
• Parental and family care leave
  
• Flexible & hybrid work arrangements
  
• Fitness center discounts and free virtual fitness platform
  
• Employee assistance program
  

• Comprehensive medical, dental and vision benefits
  
• Flexible spending and health savings accounts
  
• 2x base salary for group life and AD&D insurance
  
• Voluntary life, critical illness, & accident insurance for purchase
  
• Short-term and long-term disability benefits
  

• Training & certification opportunities
  
• Tuition reimbursement
  
• Education bonuses