PERMANENT FULL-TIME POSITION IN NORTH VANCOUVERCLOSES: Open Until FilledJoin the Public Safety Department as the Community Safety Team (CST) Manager, a role dedicated to strengthening the safety, well-being, and resiliency of Skwxwú7mesh Úxwumixw. Through a trauma-informed, culturally grounded, community-centered approach, you will oversee the frontline Community Safety Team-supporting prevention, intervention, education, and safety initiatives across our communities.
In this leadership role, you will guide CST operations, build strong relationships with community members, coordinate with policing and social service partners, and support strategic and operational planning within the Public Safety Department. Your work will help uphold safety, trust, and connection throughout the Nation.
What You'll Do- Participate in departmental strategic and operational planning processes linked to community safety.
- Implement community safety strategies, SOPs, and continuous improvement practices.
- Manage, supervise, train, and develop the Community Safety Team, including scheduling and coaching.
- Support timely responses to incidents, emergencies, inquiries, and complaints.
- Oversee patrols, safety inspections, and hazard identification across communities.
- Ensure CST provides support to people in need and connects them to appropriate resources.
- Ensure compliance with Council directives, policies, and by-laws, including facilitation of warnings, notices, tickets, and permits.
- Monitor community intelligence and social media commentary related to safety.
- Oversee submission of daily reports, note taking, and complaint/request logs.
- Maintain accurate records on incidents, patrols, safety initiatives, and operational activities.
- Prepare or support budgets, funding applications, program evaluations, and Council/community briefings.
- Monitor, evaluate, and report on program performance and outcomes.
- Build trust and positive working relationships with Skwxwu7mesh people.
- Collaborate with Public Safety staff to operationalize community safety objectives.
- Liaise with a wide range of partners-including IFNU, RCMP, Fire, Emergency Services, municipal by-law officers, VCH, FNHA, Conservation Officers, and other key agencies.
What We're Looking For- Experience in community safety, law enforcement, or related fields.
- Strong leadership and management skills with the ability to support and motivate a team.
- Excellent written and verbal communication skills.
- Knowledge of emergency response, safety protocols, and risk assessment.
- Ability to navigate sensitive situations with diplomacy and cultural humility.
- Advanced proficiency with MS Office tools.
- Strong judgment, analytical skills, and ability to make safety-related decisions under pressure.
- Undergraduate degree + 6-7 years relevant experience or related diploma + 8-9 years relevant experience.
- Training in conflict resolution, mediation, de-escalation, critical incident stress management, trauma-informed practices, or related areas.
- Experience leading a service-delivery team to a high standard.
- Public relations and communications experience.
- Expert knowledge of public safety, security, and incident-management best practices.
- Valid BC Driver's License (Class 4 or 5; Class 7N may be considered).
- Ability to travel between North Shore and Squamish Valley communities.
- Willingness to work paid overtime on short notice.
- Knowledge and understanding of Skwxwú7mesh Úxwumixw history, culture, customs, land, and People is preferred.
Salary: $80,026 - $120,040
Candidates are typically offered compensation between the beginning to the midpoint of the range. We are committed to providing a fair and equitable package that reflects the value an individual brings to the organization.
Benefits: We offer extended medical and dental, pension matching, supplementary savings, and a professional development budget.
Join us in building a future rooted in culture, values, and community strength. Your work matters here. #Workwithpurpose#IND 
