Community Relations Director

Westmont Living

$70K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in community relations or sales, preferably in healthcare or senior living
  • Proven track record of establishing and maintaining client relationships
  • Strong customer service skills with a focus on client needs
  • Ability to thrive in a fast-paced environment
  • Proficient in software applications related to sales and client management
  • Must have criminal record clearance prior to initial community presence
  • Current basic first aid certification or willingness to obtain within 30 days of hire

Responsibilities

  • Develop and nurture lasting client relationships to enhance community occupancy
  • Identify and assess client needs to provide tailored solutions with community services
  • Drive occupancy initiatives to achieve community sales goals
  • Deliver exceptional customer service experiences to prospective clients
  • Manage post-sales activities to ensure client satisfaction and retention

Benefits

  • Friendly and supportive work environment
  • Inspirational atmosphere aimed at enhancing resident and employee experience
  • Opportunities for professional development and career growth
Full Job Description
We are looking for compassionate, committed and driven Community Relations Director (Sales Director) Westmont of Morgan Hill is an Assisted Living and Memory Care senior living community that offers our employees and residents friendliness, a homelike setting, and an inspiring environment. What we need from you: • Establishing and maintaining client relationship, discovery of clients' needs and desires, identifying and communicating effective solutions to these needs and desires with the community's products and services, closing, and post-sales activities. • Driving the occupancy at the community • Great customer service mentality • Ability work in a fast-paced environment • Computer software skills are a must • Must have criminal record clearance prior to initial presence in the community • Must pass all health screen such as Physical, TB, Drug test • Must have current basic first aid or obtain within first 30 days of hire.

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