Cooper University Health Care

Community Outreach Coordinator

Cooper University Health Care$60K — $99K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years experience in community-based project planning, public health programming, or case management.
  • Bachelor's degree in Public Health, Social Work, or related field required; Master's preferred.
  • Strong communication skills, both written and verbal.
  • Proficiency in Microsoft Office and EHR systems.
  • Experience conducting community outreach and education.

Responsibilities

  • Coordinate outreach and patient engagement activities in collaboration with the MIH Clinician.
  • Respond to overdose-related calls and conduct follow-ups in diverse community settings.
  • Engage individuals through multiple pathways to care, including referrals and proactive outreach.
  • Assess barriers to health and recovery, evaluating various social determinants.
  • Educate patients and communities about substance use disorder and available recovery resources.
  • Facilitate referrals to treatment providers and social service agencies.
  • Document patient interactions and track outcomes for quality improvement and reporting.

Benefits

  • Flexible scheduling, including evenings and weekends as needed.
Full Job Description
Short Description
  • Coordinate and facilitate field-based outreach, patient engagement, and care navigation activities as a member of the Mobile Integrated Health (MIH) team, working alongside an MIH Clinician to identify, engage, and support individuals living with substance use disorder throughout the City of Camden.
  • Accompany the MIH Clinician in an MIH vehicle to provide non-emergent responses to overdose-related calls and conduct community-based outreach, patient follow-up, and care coordination in homes, shelters, public spaces, healthcare settings, and other community locations.
  • Engage individuals through multiple pathways to care, including overdose responses, hospital discharges, community referrals, self-referrals, peer referrals, and proactive outreach efforts.
  • Conduct outreach and re-engagement activities with individuals who have disengaged from treatment or been lost to follow-up.
  • Assess barriers to health and recovery, including housing, transportation, food security, healthcare access, and other social determinants of health.
  • Provide education on substance use disorder, medications for opioid use disorder (MOUD), harm reduction, recovery supports, and community resources.
  • Facilitate referrals to treatment providers, behavioral health services, harm reduction programs, recovery supports, healthcare providers, and social service agencies.
  • Maintain current knowledge of treatment, recovery, healthcare, housing, transportation, and social service resources.
  • Document patient encounters, outreach activities, referrals, and outcomes in the electronic health record and other required data systems.
  • Track and report outreach activities, patient engagement, referrals, and program outcomes to support grant reporting, evaluation, and quality improvement efforts.
  • Work a flexible schedule, including evenings and weekends as needed.

 

Experience Required

3 - 5 years experience in community based project planning, public health programming, case management, working with grant funded programs, or related work.

 

Ability to manage a variety of stakeholders, provide direct patient services, conduct community outreach, and deliver education to EMS personnel and/or Skilled Nursing Facility personnel

 

Experience in community outreach/education programs. 

Education Requirements

Bachelor Degree in Public Health, Social Work, or related field required;

 

Master’s Degree in Public Health, Social Work, or related field preferred 

Special Requirements

Excellent communication skills, both written and verbal.  

 

Computer literate, comfortable with Microsoft Office software (Outlook, Excel, Powerpoint, Word). 

 

Electronic Health Record experience helpful

 

Demonstrated experience in patient-facing roles and community outreach, with the ability to engage diverse populations and foster trust through effective communication and culturally competent service delivery.

Salary Min ($)USD $29.00 Salary Max ($)USD $48.00

About Cooper University Health Care

Cooper University Health Care is a leading academic health system and the only state-designated Level 1 Trauma Center in South Jersey. With more than 7000 employees, Cooper is committed to excellence in patient care, education, research, and community outreach. Cooper has more than 630 physicians in over 75 specialties, with a network of more than 100 medical offices and four urgent care centers throughout the region. Cooper is affiliated with Cooper Medical School of Rowan University, and is a member of the Jefferson Health System.
Learn more about Cooper University Health Care
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