Community Manager - Reading Commons

Bell Partners, Inc.

$82K — $91K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS in business, sales, or related field, or equivalent experience
  • 3+ years in property management preferred
  • Proven supervisory experience
  • Strong marketing and analytical skills
  • Advanced proficiency in MS Office Suite, especially Excel
  • Exceptional interpersonal and customer service skills
  • Knowledge of Yardi Voyager or similar software preferred

Responsibilities

  • Lead and motivate community staff for optimal service delivery
  • Conduct regular performance appraisals and manage employee relations
  • Oversee property performance, including inspections and resident satisfaction
  • Develop and manage community budget and marketing plans
  • Conduct weekly meetings with staff to ensure communication and alignment
  • Tour potential residents through the community and promote amenities
  • Recruit, hire, and onboard new associates

Benefits

  • Opportunities for career growth
  • Total rewards benefits package
  • Cell phone allowance
  • Family health insurance and 401(k) match
  • Vacation, personal days, and sick time
  • Customized training programs
  • Associate referral bonus plan
  • Diverse and inclusive work culture
  • Empowering workplace that encourages making a difference
Full Job Description
As a Community Manager with Bell, you will lead and direct all community operations to ensure quality services and a high degree of customer satisfaction. You will lead and motivate community staff members to provide services to residents and maintain a high level of resident satisfaction. You will also be responsible for recruiting, hiring, onboarding, managing, and providing feedback to associates. What we can offer you: • Opportunities for career growth  • Total rewards benefits package  • Cell phone allowance • Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time  • Customized training programs  • Associate referral bonus plan  • Diverse, equitable, and inclusive work environment  • A culture that empowers you to make a difference  What you’ll do to make a difference: • Motivate associates through recognition programs, training, and team building  • Ensure team meets BAL strategic drivers   • Train staff members on proper leasing techniques and resident service   • Ensure property performance is maximized, including walking the grounds and inspecting apartments   • Tour visitors and guests to show amenities, apartments, models, community, etc. (this may involve walking on hills and up and down 3 flights of stairs)  • Conduct regular performance appraisals and address any employee relations or associate concerns    • Maintain complete and accurate associate files and a high level of associate satisfaction, measured by periodic surveys   • Conduct weekly meetings with leasing and maintenance staff  • Develop and administer community budget, and evaluate unit prices in accordance with the market and budget goals   • Develop an annual marketing plan and conduct marketing reviews monthly  o Obtain bids for all contract services and oversee routine capital projects, coordinate with Construction Services, as necessary  • Hold responsibility for 35% of leasing activities    • Regular attendance and punctuality     What you bring to our team:  • BA/BS in business, sales, or related field, relevant experience, or a combination  • Successful supervisory experience   • 3+ years’ experience in a property management role preferred  • The ability to build, lead, and serve on teams   • Strong marketing skills required  • Advanced mathematical skills and ability to analyze and explain financial reports   • Strong working knowledge of MS Office Suite including MS Excel  • Superior interpersonal skills and the ability to provide exceptional customer service   • Strong time management skills and the ability to multi-task required   • Knowledge of Yardi Voyager, or other similar programs preferred  • Demonstration of Bell Core Values   Physical requirements of the job: • Walking, bending, reaching, climbing, and lifting to 30 lbs. • Ability to work with mechanical and electrical equipment, as well as hazardous materials • Must be comfortable with heights and moving heavy objects #LI-KS1 Compensation Range Annual Salary: $82,000.00 - $91,520.00 Incentive compensation opportunities are available and are performance based.

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