As our Community Manager, you're not just managing a building • you're running a business. You'll lead your on-site team, own the financials, and shape the resident experience from day one. This position plays a key role in the success of the Residential Property Management team by providing high-level oversight and ensuring the delivery of exceptional customer service to both residents and team leaders. If you love being the go-to leader on-site and want a role where your decisions directly move the needle, this is it.
What You'll Do - Lead your team: Hire, train, coach, and develop a high-performing on-site staff that lives out our mission every day.
- Own the numbers: Build budgets, control expenses, and drive NOI, occupancy, and retention • with authority to approve operational expenses up to $5,000 and check requests up to $1,000.
- Master the systems: Keep your team sharp on Yardi and CRM IQ, using every tool available to sharpen leasing, accounting, and reporting.
- Fill the property: Guide your leasing team, monitor traffic and renewal data, and execute marketing strategies that keep units full.
- Protect the community: Review and countersign leases, manage delinquencies and evictions, and work closely with legal counsel on Fair Housing compliance.
- Build resident loyalty: Plan monthly resident events, respond to concerns quickly, and create a community people are proud to call home.
- Be the steady hand on-site: Maintain a visible presence Monday• Friday, serve as the on-call contact for after-hours needs, and keep your property safe, clean, and running smoothly.
- Work smart with AI: Use approved AI tools to evaluate opportunities to streamline workflows, including identifying repetitive tasks suitable for automation, to draft announcements, communication templates, tenant notices, and report summaries while maintaining accuracy and professional tone, and critically review and verify AI-generated content for accuracy, confidentiality, compliance, and alignment with the Towbes Group standards.
What You Bring - Valid CA Real Estate License
- ARM, CAM, or CCRM certification
- 2+ years in a Community Manager role or higher
- Proficiency with Yardi and CRM IQ
- As the property's responsible party, required to live on-site
- Strong financial acumen and comfort managing complex, high-stakes properties
Why You'll Love Working Here - Competitive salary • $65,000• $98,000/year, Full-Time, Exempt
- Full health coverage • medical, dental, vision, life, and long-term disability
- 401(k) with a generous company match
- Paid vacation and sick time
- Local Coastal Housing Partnership benefits
- A high-performance culture built on Community, Integrity, and Quality
Ready to run your own property? Apply today and bring your leadership to a community that's ready to thrive.
