Qualifications

• High school diploma or equivalent (Bachelor's degree or CAM/ARM certification preferred).
• At least 3 years of experience in multi-family or hospitality management.
• Strong communication, organization, and problem-solving skills.
• Proficient in Microsoft Outlook, Excel, and Word.
• Exceptional customer service skills and a collaborative mindset.
• Detail-oriented with a focus on high customer service standards.
• Ability to adapt to fast-paced environments and manage unexpected challenges.
• Understanding of legal documents related to lease management.

Responsibilities

• Lead and train community associates for optimal performance.
• Drive financial success by managing budgets for occupancy and expenses.
• Provide timely customer service and conduct community inspections.
• Utilize iPad leasing practices to attract and secure leases from potential residents.
• Supervise the leasing office and promote staff development.
• Foster a positive work environment through coaching and cross-training.
• Monitor market trends to improve community operations.
• Oversee capital improvement projects, ensuring quality and budget adherence.

Benefits

• 50% rental discount for employees.
• Quarterly bonus program potentially worth up to 25% of annual salary.
• 11 paid holidays including floating holidays.
• Up to 16 hours of volunteer time off.
• Minimum of 120 hours (3 weeks) of paid time off per year.
• 401K savings plan with up to 4% company match.
• Multiple medical, dental, and vision insurance options.
• Company-paid life/AD&D insurance and disability programs.
• Generous tuition reimbursement up to $5,250 per year.
• Wellness and fitness program reimbursements available.