Community Health Outreach Specialist

Monogram Health

$70K — $100K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years' experience in healthcare, outreach, or enrollment campaigns.
  • B2B sales experience
  • Proficient in Salesforce and Microsoft Office.
  • Valid driver's license required.
  • Bachelor's degree preferred but not mandatory.

Responsibilities

  • Engage in outreach to high-risk patients to educate them about Monogram Health.
  • Ensure patients access the program's benefits effectively.
  • Communicate program benefits to eligible members and address their concerns.
  • Perform extensive daily driving to connect with community members at their homes.
  • Facilitate warm handoffs to Monogram Health clinicians for enrollment appointments.

Benefits

  • Work in an innovative, value-based provider organization.
  • Participation in a competitive bonus program.
  • Comprehensive medical, dental, vision, and life insurance coverage.
  • Flexible paid leave and vacation policy available.
  • 401(k) plan with matching contributions.
Full Job Description
Position: Community Health Outreach Specialist- Harrisburg, PA

The Community Health Outreach Specialist is responsible for engaging with hard to reach, high acuity patients and helping them
access Monogram Health's medical professionals.

Roles and Responsibilities

  • Engage in initial and continuous outreach to high-risk patients, in-person to help educate them about the Monogram Health
  • program and/or ensure they are accessing the program's benefits
  • Communicate the benefits of the Monogram Health program to eligible members and overcome objections
  • Extensive daily driving required - most of the day is spent visiting community members, in their home, and connecting them with care providers
  • Provide warm handoffs to the assigned Monogram Health clinicians and customer support when a member is agreeable to the program and ensure the initial enrollment appointment is scheduled and successfully complete

Position Requirements

  • The position is located in PA
  • Heavy Travel - most days driving to patient homes
  • Valid driver's license
  • 2+ years' experience working in healthcare, sales, outreach, engagement, and/or enrollment campaigns
  • Experience with Salesforce and Microsoft Office required
  • 2+ years B2B sales experience required
  • Bachelor's Degree preferred but not required

Benefits

  • Opportunity to work in a dynamic, fast-paced and innovative value-based provider organization that is transforming the
    delivery of kidney care
  • Competitive salary and opportunity to participate in the company's bonus program
  • Comprehensive medical, dental, vision and life insurance
  • Flexible paid leave and vacation policy
  • 401(k) plan with matching contributions


Salary Range: $70,000-100,000 *with commissions included*

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