City Of New York

Community Engagement and Communications Manager

City Of New York$85K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree plus 2 years of community engagement experience, or equivalent work experience with a minimum of 1 year direct experience.
  • Proven ability to build relationships within LGBTQIA+ communities and diverse stakeholders.
  • Strong communication skills, including proficiency in digital content creation for social media and public campaigns.
  • Experience coordinating community meetings and public events to facilitate engagement.
  • Cultural competence and commitment to equity in public engagement practices.

Responsibilities

  • Develop and implement community engagement and communication strategies for LGBTQIA+ initiatives.
  • Build relationships with community organizations, advocacy groups, and stakeholders in NYC.
  • Coordinate outreach events, including community meetings and public initiatives.
  • Draft and manage a variety of communication materials for public awareness campaigns.
  • Monitor community concerns and gather feedback from LGBTQIA+ residents.
  • Support collaboration with City agencies for equitable outreach efforts.
  • Represent the Office at community events, forums, and interagency meetings.

Benefits

  • Comprehensive health insurance plans, including medical, dental, and vision.
  • Generous paid time off including vacation, sick leave, and holidays.
  • Membership in a pension system for retirement planning.
  • Opportunities for professional development and growth.
  • Inclusive workplace culture committed to equity and justice.
Full Job Description
Salary: The City of New York Office of the Mayor's compensation package includes a competitive market salary, equity for all full-time roles and exceptional benefits. Our cash compensation range for this role is $85,000 - $95,000. The Problems You'll Solve: The Office of Equity & Racial Justice LGBTQIA+ Affairs seeks a strategic, experienced, and mission-driven professional to serve as Community Engagement & Communications Manager. This role will be responsible for supporting the Director of the LGBTQIA+ Affairs in a broad range of communications, community engagement, and operational functions. The Community Engagement & Communications Manager will serve as a key advisor to the Director, leading the Office's community engagement and communications efforts. This individual will play a critical role in establishing, maintaining, and strengthening relationships with LGBTQIA+ communities, coordinating outreach initiatives, strategic communications campaigns, supporting public-facing communications, and advancing cross-agency collaboration. The Community Engagement & Communications Manager will help ensure the Office is effectively positioned to promote its mission, promote its work, increase visibility, and support equity-focused initiatives across all areas of the Office's work. The Community Engagement & Communications Manager will report to the Director of the LGBTQIA+ Affairs. Position Summary: The Community Engagement & Communications Manager will initiate and support outreach, communications, and public engagement efforts for the Office of Equity & Racial Justice LGBTQIA+ Affairs. This role will help establish, maintain, and strengthen relationships with LGBTQIA+ communities across New York City while promoting our work, supporting public awareness campaigns, community partnerships, and strategic communications initiatives. The Community Engagement & Communications Manager will work closely with community-based organizations, advocacy groups, City agencies, private-sector partners, external governmental partners, and internal leadership to ensure that LGBTQIA+ New Yorkers are informed, represented, and connected to City resources and initiatives. The position requires strong communication skills, event coordination experience, cultural competence, and a commitment to equity and inclusive public engagement. Key Responsibilities: - Support development and implementation of community engagement and communications strategies for the Office of Equity & Racial Justice LGBTQIA+ Affairs. - Build and maintain relationships with LGBTQIA+ community organizations, advocacy groups, service providers, and other stakeholders across New York City. - Coordinate and support community meetings, listening sessions, public events, and outreach initiatives. - Draft and manage communications materials including newsletters, social media content, talking points, press materials, presentations, website content, and community updates. - Assist with planning and promotion of public awareness campaigns and Citywide initiatives related to the work of the Office of Equity & Racial Justice LGBTQIA+ Affairs. - Monitor community concerns, emerging issues, and public feedback impacting LGBTQIA+ New Yorkers. - Support coordination with City agencies to promote equitable and inclusive messaging and community-centered outreach efforts. - Represent the Office of Equity & Racial Justice LGBTQIA+ Affairs at community events, forums, and interagency meetings. - Maintain outreach tracking systems, stakeholder contact lists, and engagement reports. - Collaborate with internal teams on strategic initiatives, public education efforts, and special projects. - Support rapid response communications and stakeholder coordination during time-sensitive issues when needed. Duties include, but are not limited to: - Exercising sound judgment and discretion in managing sensitive and confidential matters on behalf of the Director. - Coordinating across internal teams and external partners to advance equity-focused initiatives for LGBTQIA+ communities. - Providing strategic, tactical, and project management support across the Office as priorities evolve. - Performing additional responsibilities as assigned to support the mission COMMUNITY COORDINATOR - 56058 Qualifications 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above. Additional Information

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