About the RoleThe Vice President of Communications Operations and Business Management is a key member of the Communications organization. You will work with senior leadership and partners throughout the Communications team, Enterprise Services and Public Affairs, and across the global functions to support and further develop key programs that drive strong operations and business management capabilities in the global organization, with a focus on our risk and controls and governance activities.
Responsibilities:
- In partnership with members of the Communications Operations and Business Management team and functional partners, support activities and global testing that strengthen operational processes, governance and audit-readiness
- Lead Audit-related efforts, records management activities and issues management for Communications globally
- Partner closely with Communications leadership and teams to inform and advise on both ongoing operations work and to identify areas of opportunity
- In partnership with the Senior Vice President, support vendor management onboarding and renewal activities, and global strategy implementation
- Support the development and implementation of Communications-specific development programs for the team globally
Qualifications:
- Bachelor's degree in business management, communications, or another related field
- Knowledge of communications or marketing and 4-6 years of increased responsibility for business management, preferably with a large and complex organization
- Strong communications (written, verbal and interpersonal) skills, including tact, diplomacy, and ability to influence senior executives
- Affinity working through complex initiatives and translating them for a broader audience's understanding
- Experience or competency in navigating a controls and governance environment
- Comfort operating in the unknown and determining a strategic path forward
- Integrity, maturity, dependability, and a positive professional attitude
- A team player who will implement initiatives effectively and motivate others to contribute
- Excellent organizational and project management skills
- Demonstrated ability to work effectively in a team-based, multi-time zone organization
- Track record of success delivering high-quality work in a fast paced and dynamic environment
Critical Competencies:
- Excellent prioritization skills, nimbleness and ability to juggle multiple projects at once
- Demonstrated ability to quickly gain command of new and complex systems
- Project management aptitude
- Strategic and analytical thinker
- Results oriented
- Positive can-do attitude
Job Family Group: Communications and External Relations
Job Family:Communications Management
Time Type:Full time
Primary Location:New York New York United States
Primary Location Full Time Salary Range:$129,840.00 - $194,760.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills Please see the requirements listed above.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:Sep 22, 2026
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents - AI Notice and Right
