Amazon

Communications Manager, Policy Communications and External Affairs

Amazon$126K — $171K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of communications or public relations experience
  • Bachelor's degree or higher
  • Strong background in media relations and issues management
  • Experience in technology, infrastructure, energy sectors preferred
  • Proven ability to manage local community engagement
  • Capability to simplify complex topics for non-technical audiences
  • Familiarity with executing public affairs campaigns across various media channels

Responsibilities

  • Monitor and create rapid-response strategies for emerging issues
  • Manage complex communications challenges with professionalism
  • Develop communications content supporting policy objectives
  • Build and maintain media relationships as a trusted representative
  • Collaborate with internal teams to understand business operations
  • Advise leaders on local communications issues
  • Plan and execute cross-channel communications campaigns

Benefits

  • Comprehensive health insurance including medical, dental, and vision
  • 401(k) matching program
  • Paid time off and parental leave
  • Support for adoption and surrogacy reimbursement
  • Mental health and counseling services
  • Flexible spending accounts
Full Job Description
This role will support efforts to strategically respond to media inquiries, while developing forward-looking scenario plans for emerging news cycles. The right candidate must be able to dive deeply to understand business realities and to communicate clearly with internal and external audiences, including senior executives. They will be responsible for developing statements for media and other external audiences, which requires exceptional writing skills and the ability to manage feedback and edits quickly and concisely.

The ideal candidate has strong media relations and issues management experience, particularly in fast-paced, high-pressure environments where sound judgment and speed are essential. They excel at translating complex technology and infrastructure concepts into clear, compelling narratives for local audiences - including media, community stakeholders, and policymakers. They have experience executing local public affairs campaigns via earned, paid, and social media channels and are motivated by a dynamic, highly creative culture where breaking new ground is welcome. The candidate must be comfortable operating independently, managing multiple concurrent issues across geographies, and providing communications counsel to senior business leaders.

This role will be based in the greater Washington, D.C. area and will require periodic travel.

Key job responsibilities
• Monitor, assess, and develop rapid-response communications strategies for emerging reputational and policy issues
• Manage complex communications challenges with high-judgment and professionalism
• Develop communications plans, written content, and other communications assets in support of Amazon's policy objectives
• Establish and foster state, local, and regional media relationships by serving as a trusted source and educator about Amazon
• Dive deep with internal teams to understand how their businesses work
• Provide communications counsel to policy and business leaders navigating local issues
• Support a broad range of external communications programs and events aligned with Amazon's infrastructure and policy objectives
• Work cross-functionally to plan and execute communications campaigns across earned, paid, and social media channels

BASIC QUALIFICATIONS

- 7+ years of recent professional communications or public relations experience

- Bachelor's degree or above

- Experience in media relations and issues management

PREFERRED QUALIFICATIONS

- Experience in technology, infrastructure, energy, or related industries

- Track record of managing hyper-local community and stakeholder engagement

- Experience executing local public affairs campaigns across earned, paid, and social media channels

- Ability to communicate complex technology and infrastructure topics effectively to non-technical audiences

- Experience working with third parties, trade associations, and community organizations

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 126,700.00 - 171,400.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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